Hospital Administrator

Job Title:

Hospital Administrator

Department

| Administration

Direct reporting

| Board of Directors / Medical Director

Dotted line reporting

| Head of Medical Services (Clinical Matters)

Supervises

| All Department Heads (Medical, Nursing, HR, Finance, Operations, etc.) |

Job Location

| Tura, West Garo Hills, Meghalaya

Job type

| Full-time, On-site

1. Job Summary

We are seeking an accomplished and visionary 
Hospital Administrator

to provide strategic and operational leadership for our new 110-bed multispecialty hospital in Tura. This is a greenfield project, and the incumbent will be the most senior leader on-site, responsible for the overall performance, profitability, and reputation of the hospital. The role demands a dynamic leader who will orchestrate the pre-launch setup, lead the commissioning of services, and ensure the delivery of high-quality, patient-centric care while maintaining financial viability and operational excellence.

The ideal candidate will be a strategic thinker with a proven track record in successfully leading healthcare facilities, possessing deep operational knowledge, financial acumen, and a passion for building a world-class healthcare institution from the ground up.

2. Key Responsibilities

A. Strategic Leadership & Planning:

·       Develop and execute the hospital's strategic plan in alignment with the vision and mission set by the Board/Governing Body.

·       Lead the commissioning and operationalisation of all hospital services, ensuring a seamless and successful launch.

·       Set annual operational and financial goals, budgets, and performance benchmarks for all departments.

· Analyse market trends, competitor activity, and community needs to identify opportunities for growth and service expansion.

B. Operational Excellence & Day-to-Day Management:

·       Provide overall direction and coordination of all hospital activities, including clinical services, nursing, outpatient services, inpatient care, diagnostics, and support services.

·       Ensure the hospital operates at the highest levels of efficiency, quality, and patient safety.

·       Oversee facility management, including maintenance, security, housekeeping, and biomedical waste management.

·       Ensure adequate availability of medical equipment, pharmaceuticals, and consumables through effective supply chain management.

C. Financial Management & Viability:

·       Prepare, manage, and monitor the hospital's annual budget, ensuring financial targets are met.

·       Implement robust financial controls and cost-containment measures without compromising on the quality of care.

·       Oversee revenue cycle management, including billing, coding, and collections, to maximise reimbursements.

· Analyse financial statements, key performance indicators (KPIs), and operational data to drive informed decision-making.

D. Clinical & Quality Governance:

·       Work closely with the Head of Medical Services and Nursing Superintendent to ensure the highest standards of clinical care and patient safety.

·       Drive accreditation readiness and ensure compliance with all regulatory standards (e.g., NABH, NMC).

·       Implement quality assurance and continuous quality improvement (CQI) programs across all departments.

·       Monitor patient satisfaction scores and implement initiatives for continuous improvement.

E. Stakeholder Management & Community Relations:

·       Act as the primary representative and face of the hospital to the community, government agencies, vendors, and other stakeholders.

·       Build and maintain strong relationships with referring physicians, local medical communities, and civic leaders.

·       Develop and implement marketing and outreach strategies to build the hospital's brand and patient base.

·       Handle media relations and public communications as required.

F. Human Capital & Leadership:

·       Provide strong leadership, mentorship, and direction to all department heads and the entire hospital team.

·       Partner with the Head HR to develop and implement strategies for talent acquisition, retention, and development.

·       Foster a positive, collaborative, and ethical organisational culture that prioritises patient care and employee well-being.

3. Qualifications and Experience

·       
Educational Qualification:

Master's degree in Hospital Administration (MHA) or Business Administration (MBA) with a healthcare focus. A medical degree (MBBS/MD) would be a significant advantage.

·       
Experience:

years

of progressive leadership experience in healthcare administration, with 
a minimum of 8-10 years as a Hospital Administrator or Deputy Administrator of a large, multi-speciality hospital (100+ beds).

·       
Non-Negotiable Experience:

o  Proven experience in commissioning or setting up a new hospital or a major clinical department (greenfield/brownfield project).

o  Demonstrated success in achieving and maintaining healthcare accreditation standards (e.g., NABH, JCI).

o  Strong financial acumen with a proven track record of managing P&L and achieving profitability.

o  In-depth knowledge of the Indian healthcare ecosystem, regulations, and compliance requirements.

4. Competencies and Skills

·       
Strategic Visionary with Operational Expertise:

Ability to set long-term strategy while managing day-to-day operational details.

·       
Exceptional Leadership and People Management Skills:

Ability to inspire, motivate, and lead a diverse team of clinical and non-clinical professionals.

·       
Superior Financial and Business Acumen:

Expertise in budgeting, financial analysis, and resource allocation.

·       
Excellent Communication, Negotiation, and Influencing Skills:

Effective in dealing with all stakeholders, from senior doctors to government officials.

·       
Crisis Management and Problem-Solving Skills:

Ability to remain calm and make decisive decisions under pressure.

·       
High Integrity and Unwavering Ethical Standards.

·       
Cultural Sensitivity and Community Orientation:

Deep respect for local customs and a commitment to serving the community of Meghalaya.

5. What We Offer

·       A pinnacle leadership opportunity to build and lead a premier healthcare institution from its inception.

·       A highly competitive executive compensation package, including performance-linked incentives.

·       The autonomy to shape the strategy and culture of the hospital.

·       The profound satisfaction of creating a lasting social impact and improving healthcare access in the Garo Hills region.

A Care Hospital is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.