Manager/Senior Manager

1 week ago

Mumbai New Delhi, India Perfios Software Solutions Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Role Description

This is a full-time on-site role for a Sr. Manager / Manager in Key Account Management Insurtech (Insurance). The selected candidate will be responsible for managing key accounts within the insurance sector, nurturing client relationships, identifying growth opportunities, and ensuring client satisfaction. Daily tasks include strategizing and executing account plans, coordinating with Senior executives at client's end, engage with internal teams and driving business development and farming activities.

RELATIONSHIP BUILDING ACTIVITIES:

  • Must be able to network and develop relationships with key decision makers (CTO, CDO, CSO, CAO,CIO, CRO, Business & Product Heads) in respective accounts
  • Responsible for building & developing strong contacts with the clients and continuously foster andvdevelop the relationship for on-going sales
  • Build Customer loyalty through continuous training and awareness programs and coordination with frontvend & business support functions.
  • Interact and maintain relationships with existing clients to enable cross-selling and up-selling activities

SALES & MARKETING:

  • Responsible for farming existing accounts, building pipeline, book revenues from given segmentvmarket
  • Manage existing business relationships to achieve budgeted revenue goals by developing andvimplementing sound retention strategies, utilizing strong negotiation efforts to preserve business
  • Drive high standards of customer service and satisfaction throughout all areas of the business
  • Responsible for managing several accounts and being the face of the company to existing clients
  • Understand customer requirement and technical conditions in detail and appraise & educate on givingvthem the right solution customized for the requirement
  • Inform existing customers frequently of new product features, new solutions, benefits and its impact tovclients process ensuring brand recall that is enough to prioritize our products
  • Demonstrate high account management standards to ensure customer satisfaction
  • Developing new business initiatives with the client to increase the share of wallet.

DELIVERABLES FOR SUCCESS:

Candidates must demonstrate the following successes:

  • Exploring and understanding Client challenges in growth of business and identifying need
  • Building up traction with the target client to build a long-term relationship on behalf of organization
  • Objections handling to clarify doubts of client and help them select the best product combination byvoffering company solutions
  • Obtaining client feedback and drive increasing client satisfaction and engagement
  • Driving client service excellence and a culture of delighting clients
  • Ability to learn fast and take independent charge of accounts and clients
  • Network, build and Manage relationships across the levels.

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