Senior Analyst

About the Team

The Procure to Pay (P2P) Centre of Excellence (CoE) in Hyderabad, India, is a pivotal hub for streamlining and optimizing our global procure to pay processes. We are dedicated to ensuring efficient, compliant,

About the Role

We are seeking a highly motivated and experienced Procure-to-Pay (P2P) Senior Analyst for our Centre of Excellence, who will be responsible for supporting and enhancing the end-to-end P2P process, ensuring accuracy, efficiency, and compliance. This role involves working closely with internal stakeholders and our extended GBS teams to resolve issues, optimize workflows, and contribute to the continuous improvement of the P2P function within the CoE. The Senior Analyst - P2P CoE plays a critical role in driving operational excellence within Uber's global finance operations. The role is also responsible for driving cross-functional alignment between GBS (Global Business Services), Treasury, Tax, FinTech, and other internal teams.

The ideal candidate will bring strong process judgement, stakeholder management skills, and a bias for action in ensuring timely, accurate global payments, and well controlled and governed operations with our BPO partners. This role not only ensures operational continuity but also supports Uber's broader working capital strategy and compliance through efficient, accurate, and prudent payment processes.

Work Shift

5PM - 2AM IST (Mon-Fri) with Hybrid work culture

Your Impact in Role

• Technical expertise and Process management:
• Strong understanding of end-to-end P2P processes, including procurement, vendor management, invoice processing, payments and bank reconciliation
• Knowledge of Invoice compliance standards and regulatory (tax, compliance and reporting) requirements
• Manage processes using metrics, reports, and workflows
• Manage operational performance for assigned region(s) with the BPO partner
• Experience with PO/Non-PO invoices, 2-way/3-way match, GR/IR
• Familiarity with controls frameworks (SOX, IFC) and audit testing
• Escalation and Issue Resolution:
• Investigate and resolve complex P2P-related issues, collaborating with the BPO team, internal departments (e.g., Sourcing, Finance, Legal, FinTech), and other Finance teams.
• Be the first point of contact for all escalations and issues faced by the business
• Process Improvement:
• Identify opportunities for process automation and efficiency gains within the P2P cycle. Propose and help implement solutions to streamline workflows and reduce manual efforts/bottlenecks
• Focus on working capital improvement through multitude of initiatives within the P2P operational processes
• Work in partnership with Global Process Owners (GPOs) to identify, prioritize, and execute continuous improvement initiatives focused on enhancing operational efficiency.
• Compliance & Controls:
• Ensure adherence to company policies, internal controls, and regulatory requirements throughout the P2P process.
• Support internal and external audits.
• Maintain and test compliance controls; publish status updates
• Reporting & Analysis:
• Generate regular reports on P2P key performance indicators (KPIs) and provide actionable insights to management.
• Leverage strong financial acumen and analytical skills to review complex data, forecast trends, and provide insights that drive cost-saving initiatives and optimize working capital
• Partner with the Reporting team to build dashboards
• Stakeholder Management:
• Build strong relationships with internal business units and external vendors.
• Support AP aging query resolution and set up guardrails to improve CSAT
• Documentation:
• Provide guidance and training to BPO team members on P2P processes and systems.
• Share best practices and contribute to a knowledge-sharing environment.
• Own desktop procedure (DTP) documents and ensure they are up-to-date and reviewed/approved timely
• System Enhancements: Participate in system testing and implementation of new P2P tools and functionalities.

What You Will Need

• Education: Bachelor's degree in Finance, Accounting, Business Administration, Supply Chain, or a related field.
• Experience:
• Extensive experience in Finance Operations, with a strong focus on Procure to Pay processes in a global or shared services environment.
• Proven experience in a Finance Operations Centre of Excellence or a GCC / GBS / GSS is highly desirable.
• A valid passport is mandatory for bank accesses (AML)
• Technical Skills:
• Proficiency in ERP systems (e.g., Oracle, Coupa)
• Strong working knowledge of Google Workspace
• Experience with P2P automation tools and platforms is a plus
• Experience with GenAI and AI productivity tools
• Soft Skills:
• Excellent analytical and problem-solving abilities
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• A Master's in business administration or a related field will be a plus
• Experience managing vendors/partners is a plus
• Proactive and self-motivated with a continuous improvement mindset
• Ability to adapt to changing priorities and business needs
• Strong commitment to delivering high-quality results
• Excel at time management
• Ability to connect with people, globally
• Ability to work independently and collaboratively in a fast-paced environment