Sales Team Lead – US Region
2 weeks ago
Company info :
Supportio delivers integrated business support solutions tailored for startups and growing enterprises. Our services enhance operational efficiency, scalability, and customer satisfaction, empowering businesses to navigate growth challenges seamlessly.
Website :
We're expanding and seeking talented individuals who bring expertise, unique skills, and a fresh perspective to our dynamic team. If you are driven to make a significant impact, we invite you to apply and embark on a path of professional development and success with Supportio Business Services.
Roles & Responsibilities :
- Lead a team of inbound sales agents focused on the US market.
- Monitor team performance, set daily goals, and ensure KPIs are met.
- Train, coach, and mentor sales representatives on product knowledge, soft skills, and sales techniques.
- Handle escalations and assist with complex customer queries or negotiations.
- Track and report team performance metrics such as conversion rates, call quality, and revenue.
- Ensure adherence to call quality standards, compliance guidelines, and U.S. process protocols.
- Motivate the team to achieve individual and group targets through incentives and recognition.
Prerequisite for applying for the position :
Are available for full-time in-office employment (
Office Location - Thane, Maharashtra
)Can work from the office and Can join immediately.
Budget : Upto 7.20 LPA
Working days :
Monday to Friday
Shift :
Night Shift (8:00 PM – 5:00 AM IST)
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