Sales Team Lead – US Region

2 weeks ago


Mumbai, Maharashtra, India Supportio Business Services Pvt Ltd Full time ₹ 86,400 per year

Company info :

Supportio delivers integrated business support solutions tailored for startups and growing enterprises. Our services enhance operational efficiency, scalability, and customer satisfaction, empowering businesses to navigate growth challenges seamlessly.

Website :

We're expanding and seeking talented individuals who bring expertise, unique skills, and a fresh perspective to our dynamic team. If you are driven to make a significant impact, we invite you to apply and embark on a path of professional development and success with Supportio Business Services.

Roles & Responsibilities :

  1. Lead a team of inbound sales agents focused on the US market.
  2. Monitor team performance, set daily goals, and ensure KPIs are met.
  3. Train, coach, and mentor sales representatives on product knowledge, soft skills, and sales techniques.
  4. Handle escalations and assist with complex customer queries or negotiations.
  5. Track and report team performance metrics such as conversion rates, call quality, and revenue.
  6. Ensure adherence to call quality standards, compliance guidelines, and U.S. process protocols.
  7. Motivate the team to achieve individual and group targets through incentives and recognition.

Prerequisite for applying for the position :

  1. Are available for full-time in-office employment (
    Office Location - Thane, Maharashtra
    )

  2. Can work from the office and Can join immediately.

Budget : Upto 7.20 LPA

Working days :
Monday to Friday

Shift :
Night Shift (8:00 PM – 5:00 AM IST)


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