Senior Manager

2 days ago


Gajraula Meerut, India Dhara Motor Finance Full time ₹ 8,00,000 - ₹ 24,00,000 per year

The Branch Manager will be responsible for managing overall branch operations, achieving business targets (loan disbursement, collections, and profitability), ensuring compliance with company policies, and leading a team to deliver excellent customer service and efficient branch performance.

  • Key Responsibilities:Achieve monthly and quarterly business targets related to loan disbursement, recovery, and portfolio quality.
  • Manage the day-to-day branch operations, including sales, collections, customer service, and administration.
  • Lead, motivate, and guide the branch team — including field officers, telecallers, and support staff — to ensure productivity and target achievement.
  • Maintain healthy portfolio quality (PAR, NPA control) through effective monitoring and timely action.
  • Drive cross-selling of financial products as per company policy.
  • Ensure proper documentation, KYC compliance, and adherence to internal audit and RBI/NBFC guidelines.
  • Build and maintain strong relationships with customers, dealers, and local market influencers.
  • Prepare and share daily/weekly MIS reports with management.
  • Oversee cash management, security, and overall discipline at the branch.
  • Represent the company positively within the local community and uphold its reputation.
  • Key Skills Required:Strong leadership and team management skills
  • Good understanding of retail loans / vehicle loans / business loans
  • Analytical and problem-solving ability
  • Excellent communication and interpersonal skills
  • Customer-focused approach with integrity and accountability

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