IT System Engineer
3 days ago
RVS iGlobal is currently looking for IT System Engineers (L1 / L2) to support the growing demand for tech support queries coming on to our Network Operations Centre in Jammu. This role will be responsible for working on technical issues based around servers, desktops, firewalls, networks, cloud services, etc. in various corporate LAN environments based in the USA, UK, and Europe. Position: IT System Engineer Industry Type: IT Services & Consulting Employment Type: Full Time Role Category: Technical Support Job Location: Jammu Education: UG: Any Graduate, B. Tech/B.E. in E&C, CS, ITRequirementsBachelor's Degree/Diploma in IT/ECE/CSE (or related technical discipline). Freshers can also apply and preference to having 1 -3 years of relevant experience at L1 / L2 level support.Technical customer support (voice and email), with a strong customer interaction experience.Passion to be a part of a hard -working and winning team.Willing to work in a 24x7 environment and provide weekend coverage, if needed.Ability to multitask in a fast -paced environment.Excellent ability to learn and articulate software -related and technical concepts.Strong active listening skills and excellent written and oral communication skills.Excellent Customer Service Orientation.Strong attention to detail when communicating with customers (verbal & written).Ability to empathize with customers and convey confidence.Expertise in working with Microsoft Excel.Extensive Network knowledge.Familiarity with Windows Server 2016/2019/2022.Familiarity with cloud technologies like Office365, Google Suite, and Azure platform. Job Responsibilities: First and all subsequent contact with the customer.24*7 support via phone and email.Basic Level 1 troubleshooting, redirect to L2/L3 as required.Search the knowledge base to verify if reported problems are already known issues with a defined resolution plan.Impact analysis with the accurate classification of reported issues to ensure appropriateprioritization.Replication of the reported issue in an appropriate customer environment.Initial triage to isolate unsupported 3rd party issues from the potential root cause.Information gathering to ensure complete availability of details required for root cause analysis.Provision of technical resolution or problem workaround.Problem routing/escalation to second/third level support or third parties where required. Desired Candidate Profile:Freshers (any IT Graduate) with a good understanding of computer networks and desktop -levelTroubleshooting techniques.Should be ready to work in a 24/7 work environment.Excellent communication skills to communicate with international clients.Good probing skills & Analytical skills would be an added advantage.Good knowledge of Microsoft tools like Word, Excel, PowerPoint, etc.Above average knowledge of network tools LAN & WAN. Benefits Provident FundAnnual BonusesPerformance bonusesEmployee's State Insurance CorporationMedical InsuranceNight AllowancesPick and Drop facilities (Only for Female Staff)Day outs for StaffTeam PartiesMaternity/Paternity leavesRetirement BenefitsNational and International tour packages after successful completion of service as per company policiesPaid Time OffFlexible work schedules and workplace perks like on -site snacksFlexible working
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Jr. System Administrator
1 week ago
jammu and kashmir, India Almuqeet Systems Full timeAbout Almuqeet SystemsAlmuqeet Systems is a global technology company delivering cutting-edge telecom, CPaaS, and enterprise communication solutions. We help telecom operators and businesses simplify connectivity, enhance security, and scale efficiently through next-gen infrastructure and innovation.Role SummaryAs a Junior System Administrator at Almuqeet...
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Jr. System Administrator
1 week ago
jammu and kashmir, India Almuqeet Systems Full timeAbout Almuqeet Systems Almuqeet Systems is a global technology company delivering cutting-edge telecom, CPaaS, and enterprise communication solutions. We help telecom operators and businesses simplify connectivity, enhance security, and scale efficiently through next-gen infrastructure and innovation. Role Summary As a Junior System Administrator at Almuqeet...
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Jr. System Administrator
6 days ago
jammu and kashmir, India Almuqeet Systems Full timeAbout Almuqeet Systems Almuqeet Systems is a global technology company delivering cutting-edge telecom, CPaaS, and enterprise communication solutions. We help telecom operators and businesses simplify connectivity, enhance security, and scale efficiently through next-gen infrastructure and innovation. Role Summary As a Junior System Administrator at Almuqeet...
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jammu and kashmir, India RVS iGlobal - White Label Service Provider Full timeAs a Support Engineer specializing in Microsoft Azure Cloud and Infrastructure, you will play a crucial role in ensuring the smooth operation and support of various IT systems. This role encompasses a wide range of responsibilities, from managing Microsoft Azure Cloud services to providing desktop support and ensuring the security and functionality of...
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Jr. System Administrator
4 days ago
Jammu, India Almuqeet Systems Full timeAbout Almuqeet SystemsAlmuqeet Systems is a global technology company delivering cutting-edge telecom, CPaaS, and enterprise communication solutions. We help telecom operators and businesses simplify connectivity, enhance security, and scale efficiently through next-gen infrastructure and innovation.Role SummaryAs aJunior System Administratorat Almuqeet...
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Jr. System Administrator
7 days ago
Jammu, India Almuqeet Systems Full timeAbout Almuqeet Systems Almuqeet Systems is a global technology company delivering cutting-edge telecom, CPaaS, and enterprise communication solutions. We help telecom operators and businesses simplify connectivity, enhance security, and scale efficiently through next-gen infrastructure and innovation. Role Summary As a Junior System Administrator at Almuqeet...
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Jr. System Administrator
4 days ago
Jammu, India Almuqeet Systems Full timeAbout Almuqeet Systems Almuqeet Systems is a global technology company delivering cutting-edge telecom, CPaaS, and enterprise communication solutions. We help telecom operators and businesses simplify connectivity, enhance security, and scale efficiently through next-gen infrastructure and innovation. Role Summary As a Junior System Administrator at Almuqeet...
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PHP Developer
15 hours ago
jammu and kashmir, India Zeqon Technologies Private Limited Full timeJob SummaryWe are looking for a skilled and passionate Core PHP Developer to join our dynamic engineering team. In this role, you will be responsible for developing and maintaining the server-side logic of our web applications, ensuring high performance, responsiveness, and security. The ideal candidate has a strong grasp of object-oriented PHP, a deep...
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jammu and kashmir, India TerraBlue XT Full timeDuration: 6 monthsLocation: Bangalore / Hybrid (onsite preferred)Stipend: ₹ 10,000 per monthBonus: ₹ 30,000 paid quarterlyStart Date: ImmediateTerraBlue XT is a deep-tech neuro-AI company at the forefront of mental-health innovation, combining physiological signals, behaviour data, and advanced AI to decode the human mind.We are inviting applications for...
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Cyber-Physical Systems
5 days ago
Jammu, Jammu and Kashmir, India Model Institute Of Engineering And Technology(A Unit Of Model Institute of Education & Research) Full time ₹ 20,00,000 - ₹ 25,00,000 per yearPosition OverviewThe CPS Lab In-charge will oversee the operations, technical management, and academic support of the newly established Cyber-Physical Systems (CPS) Laboratory, developed in collaboration with i-AWaDH, IIT Ropar. The role requires ensuring smooth functioning of all equipment, facilitating research and innovation, and providing technical...
