Telemarketing Specialist
5 days ago
Key Responsibilities:
- Initiate outbound calls to potential clients to promote the luxury project and generate qualified leads.
- Attend and manage incoming calls from prospective clients with professionalism and warmth.
- Engage and build rapport with high-end customers using persuasive and professional communication.
- Understand client preferences and pitch project highlights tailored to their lifestyle and investment goals.
- Schedule and coordinate site visits with the sales team.
- Maintain and update CRM records accurately with lead details and follow-up actions.
- Achieve weekly and monthly lead generation and conversion targets.
- Collaborate closely with the marketing and sales teams to improve call strategies and response rates.
Key Skills & Attributes:
- Excellent Communication Skills:
Clear, articulate, and confident on calls. - Strong Convincing & Interpersonal Skills:
Ability to engage and influence discerning clientele. - Telephonic Etiquette:
Polished voice tone and professionalism in every interaction. - Achiever's Attitude:
Self-motivated, target-driven, and resilient under pressure. - Customer-Centric Mindset:
Understand and address client needs with empathy and precision.
Basic CRM Knowledge:
Comfortable with lead tracking, call logs, and follow-up management.
Qualifications:
- Graduate / Postgraduate in any discipline.
- Prior experience in
luxury real estate, hospitality, BPO, Customer service or premium lifestyle brands
preferred. - Fluency in English and Hindi/Telugu is a must.
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