Integrator /Telecaller
18 hours ago
Roles and responsibilities:
Contact centre related:
Communicates with customers in a courteous, professional, co-operative manner
Handling calls and responsible for patients registration
Assists patients with correct information on the services and educate them on the service provided by AHC
Routinely demonstrates superior customer service skills
Accurately enters/updates patient information in the homecare application
Recognizes and responds appropriately to violent/abusive situations
Coordination with various service Delivery department stake holders as and when required
KPIs
- Will be monitored on metrics such as efficiency, ACHT, Hit Ratio, Conversions, NPS & CSAT
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Brand & Creative Strategy Manager
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Hyderabad, India K-Innovative Hub Pvt Ltd Full timeAbout the CompanyK-Innovative Hub Pvt. Ltd. is a business consulting and service provider specializing in digital marketing, design, IT operations, and telecalling services. We partner with businesses to deliver customized, growth-driven solutions that streamline operations and elevate brand presence.With a dynamic, collaborative environment, we empower our...
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Brand & Creative Strategy Manager
2 weeks ago
Hyderabad, India K-Innovative Hub Pvt Ltd Full timeAbout the Company K-Innovative Hub Pvt. Ltd. is a business consulting and service provider specializing in digital marketing, design, IT operations, and telecalling services . We partner with businesses to deliver customized, growth-driven solutions that streamline operations and elevate brand presence. With a dynamic, collaborative environment , we empower...