Business Operations Support Engineer

2 days ago

INDTrivandrumEquifax AnalyticsPTEC, India Equifax Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

What you'll do

  • Executing and automating operational processes

  • Providing second-level support for the product

  • Performing root cause analysis for production issues

  • Investigate and identify causes of technical issues escalated by Customer Support

  • A strong passion to contribute improvements and optimize the Cloud Service Operations Center

  • Ability to read and understand complex shell, Java scripts

  • Ensure resolution of IT requests in timely manner

  • Manage escalated issues

  • Actively participate in all IT compliance related activities

  • Maintain all relevant IT documentation on day to day basis

  • Perform daily checks of IT infrastructure to ensure proactive resolution

What experience you need 

  • Bachelor's Degree or equivalent experience

  • Minimum 2 to 5 years of experience IT support

  • 2+ years experience working with Linux scripting, troubleshooting, resolving issues within SLA.

  • 2+ years of experience with cloud-based solutions such as AWS, Azure, or Google Cloud Platform.

  • Customer service oriented with good problem solving attitude

What could set you apart

  • Exceptional collaboration skills, thriving in a team environment.

  • Excellent communication skills, with the ability to express technical concepts clearly.

  • Working knowledge of databases, SQL, Big Query, Jenkins.

  • Atlassian tooling ( ex: Jira, Confluence, and Github)

  • Monitoring tools like datadog, Splunk etc

  • Diligence, attention to quality, and timely delivery

  • Bonus: Experience in Operations, Project Management, Quality Assurance, Business Analysis, Consulting, or other technical customer-facing roles.

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference

Primary Location:

IND-Trivandrum-Equifax Analytics-PEC

Function:

Function - Tech Dev and Client Services

Schedule:

Full time

  • Business Operations Support Engineer

    8 hours ago

    IND-Trivandrum-Equifax Analytics-PTEC, India Equifax Credit Information Services Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Business Operations Support Engineer Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. What you'll do Executing and automating operational processes Providing second-level support...

  • Software Engineering Manager

    2 days ago

    IND-Trivandrum-Equifax Analytics-PTEC, India Equifax Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you. The Technology Solution Delivery - Front Line Manager (M1) is responsible for providing leadership and day-to-day direction to a cross...

  • Site Reliability Engineer

    2 days ago

    IND-Trivandrum-Equifax Analytics-PTEC, India Equifax Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running...

  • Site Reliability Engineer

    3 days ago

    IND-Trivandrum-Equifax Analytics-PTEC, India Equifax Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running...

  • Software Engineer

    2 days ago

    IND-Trivandrum-Equifax Analytics-PTEC, India Equifax Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful...

  • Software Engineer

    16 hours ago

    IND-Trivandrum-Equifax Analytics-PTEC, India Equifax Full time ₹ 5,00,000 - ₹ 20,00,000 per year

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful...

  • QA Automation Engineer

    12 hours ago

    IND-Trivandrum-Equifax Analytics-PTEC, India Equifax Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.You are passionate about quality and how customers experience the products you test. You have the ability to create, maintain and execute test...

  • Quality Engineer

    3 days ago

    IND-Trivandrum-Equifax Analytics-PTEC, India Equifax Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.You are passionate about quality and how customers experience the products you test. You have the ability to create, maintain and execute test...

  • Senior Software Engineer

    3 days ago

    IND-Trivandrum-Equifax Analytics-PTEC, India Equifax Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful...

  • Software Engineer

    10 hours ago

    IND-Trivandrum-Equifax Analytics-PTEC, India Equifax Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.What you'll doDesign, develop, test, deploy, maintain, and improve high scale cloud native applications across the full engineering stack using...