Executive - Customer Support
7 days ago
UK Voice - Inbound Sales, Retention, Collections
Location: Work From Home (WFH)
Note: First 3 months of training will be conducted at the Pune office (WFO - Training)
Roles & Responsibilities:
Inbound Sales: Handle inbound calls, promote products, and convert inquiries into sales.
Retention: Manage customer accounts, resolve issues, and retain customers.
Collections: Communicate with customers to collect payments and address concerns.
Eligibility Criteria:
Qualification: Graduate or Undergraduate.
Experience: Minimum 6 months of international experience in a BPO.
Communication: Excellent verbal and written communication skills in English.
Availability: Immediate joining.
Key Details:
Shifts: UK Rotational Shifts.
Off Days: Two consecutive weekly offs.
Transport: Transport facility available.
Training:
- The first 3 months of training will be office-based. Post-training, employees will transition to working from home (WFH).
Interview Process:
HR Round (Virtual)
VNA Round (Virtual)
Operations Round (Virtual)
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