Sr Process Associate

1 week ago

Mumbai, Maharashtra, India Outpace Consulting Services Full time ₹ 3,50,000 - ₹ 7,50,000 per year

We Are Hiring for Leading ITES Company In Mumbai for Customer Support

Please go through the JD and Apply. We shall call back the relevant profiles.

Key Highlights :


Grads with Min 1 Year Exp in International BPO

Salary Range (CTC) : 6 LPA

Excellent Communication Skills Required


Whatsapp Your CV :

Anushtha @ , Maria @

Responsibilities:

  • Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.).
  • Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems.
  • Problem-Solving: Identifying the root cause of problems and implementing solutions.
  • Documentation: Keeping records of customer interactions, issues, and solutions.
  • Escalation: Knowing when to escalate complex issues to more experienced technicians or managers.
  • Customer Satisfaction: Ensuring customers are satisfied with the level of support provided.
  • Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing.
  • Teamwork: Collaborating with other support team members and internal departments.
  • Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs.

Skills:

  • Technical Skills: Proficiency in computer systems, software, and hardware.
  • Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers.
  • Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process.
  • Communication Skills: Clear and concise communication, both written and verbal.
  • Technical Documentation: Ability to create and maintain technical documentation.
  • Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware.
  • Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively.
  • Analytical Skills: Ability to analyze technical problems and identify root causes.
  • Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

  • Sr. Associate

    15 hours ago

    Mumbai, Maharashtra, India Black Box Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionJob Description for Sr. Associate / Lead / AM - SCMPosition: Sr. Associate / Lead / AM - SCMLocation: MumbaiJob Type: Full-timeReports to: SCM HeadAbout the Role: The Sr. Associate / Lead / AM - SCM will support the solution integration team by managing procurement processes, coordinating with vendors, and overseeing order management. This role...

  • Sr Associate

    7 days ago

    Mumbai, Maharashtra, India Outpace Consulting Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hi,We are hiring for the ITES Company for the Procure To Pay Role.OverviewThe role requires experience in accounts payable or procure-to-pay processes, including invoice and payment processing for PO, Non-PO, and T&E transactions. Candidates should have basic communication skills and be proficient with MS Office and ERP tools like SAP S/4 HANA, Blackline, or...

  • Sr. Associate

    6 days ago

    Mumbai, Maharashtra, India Capstone Corporate Advisors Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionCapstone Corporate Advisors specializes in providing tailored financial solutions to SMEs in India, addressing their unique business needs. With an expert team of CAs, CFAs, MBAs, and ex-bankers, Capstone ensures that clients receive optimal funding structures that enhance competitiveness, profitability, and growth. By bridging the gap in...

  • Development Associate/Sr. Jr. Development Assistant

    3 days ago

    Mumbai, Maharashtra, India zelle biotechnology private limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description : Development Associate/Sr. Jr. Development Assistant (Virologist) Location: MumbaiRole Overview: The Development Associate/ Sr. Jr. Development Assistant will be responsible for viral clearance or purification process development.Key Responsibilities:Report to the lead in Viral clearance Ensure that GLP guidelines are followed Perform...

  • Sr. Process

    2 weeks ago

    Mumbai, Maharashtra, India Quality HR Services Full time ₹ 7,20,000 per year

    Job Description : Sr. Process & Proposal Engineer Opening: 1 Nos.Job ID: 117720Employment Type: Full TimeReference:Work Experience: 2.0 Year(s) To 6.0 Year(s)CTC Salary: 6.00 LPA TO 7.20 LPAFunction: Engg Design / R&D / Product MgtIndustry: Industrial Products/Equipment/Machinery/Projects & EnggQualification: B.Tech/B.E. - Mechanical; Diploma -...

  • Sr. Associate

    3 days ago

    Mumbai, Maharashtra, India Quess Corp Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Hello,Greeting from Quess CorpHope you are doing wellwe have job opportunity with one of our clientDesignation_ Sr. AssociateLocation – MumbaiExperience – 5yrsQualification – CA / MBA / M.com / B. ComSkill - Reconciliation background/Accounting/NAV preparation – (Hedge fund and Private equity or mutual fund ) Basic accounting- General entries.Job...

  • Associate/Sr Associate

    2 days ago

    Mumbai, Maharashtra, India Black Turtle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Need only Btech IIT, BITs Pillani, NIT or Post Grad from ISI (Indian Statistical Institute)Job Description: Model Validation Associate - Risk ModelsJob SummaryWe are hiring for the role of Model Validation Associate within the Quantitative Risk Management team of a leading global financial services group. The successful candidate will be responsible for the...

  • Sr. Associate

    2 days ago

    Mumbai, Maharashtra, India NEC Software Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description NEC Software Solutions (India) Private Limited  is based in Mumbai (Worli & Airoli) and Bangalore. It is one of the foremost providers of end-to-end IT services across various sectors. We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the...

  • Associate Partner

    1 week ago

    Mumbai, Maharashtra, India RKS ASSOCIATE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Associate Partner - OperationsLeading Dispute Resolution Law Firm | MumbaiAbout UsWe are a premier law firm based in Mumbai, specializing in dispute resolution with strong practices across Civil & Criminal litigation, real estate, and family law. Our reputation is built on delivering exceptional legal outcomes for our clients through strategic thinking,...

  • SR. DEVELOPMENT ASSOCIATE

    3 days ago

    Mumbai, Maharashtra, India zelle biotechnology private limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description SR. DEVELOPMENT ASSOCIATE (ZRAS- Viral Clearance Laboratory) Location: MumbaiRole Overview: Lead in Viral ClearanceResponsibility/Deliverables Lead in viral clearance is responsible to adhere to the companys safety policy, principles of GLP, and maintain other tasks within the lab department.Key Responsibilities:Report to the TFM Ensure...