QA Manager(Arcserve)

QA Manager(Arcserve)
Brief Job Description:
We are looking for a Technical Manager Quality Assurance with around 15+yrs of experience in Data Protection Software or any Equivalent Storage Application Domain, Continuous Availability Software or any Equivalent High Availability Application, Cloud Technologies, Test Automation with In-depth understanding of Quality Engineering Process/Methodology, experience in Test Planning/Estimation, Resource Planning/Execution, Talent Pool Management to deliver optimal results, Stakeholder management, Handling /Resolving Customer Escalations, Providing Technical and Managerial Solutions/Suggestions / guidance to Team with no comprise on the Overall Product Quality , Building and Ramping up teams to deliver quality results. As a Technical (hands-on) Manager you will be responsible for the Team's Quality of Delivery, Overall Performance of the Team, coordinating with different stakeholders on the deliverables/timelines/risks & mitigations from QA perspective, proactively identify opportunities to develop and enhance the team's strength and leverage Teams skills to deliver high quality results to meet Stakeholder and Customer requirements. Key Requirements  Proven 15+ yrs. of work experience with 3+ yrs. of Managerial Experience in Software Quality assurance in Data Protection Software & SaaS Based Application or equivalent Enterprise storage application running on SAN/NAS and thorough hands-on experience in Windows & Linux /Unix Administration, Office 365 Applications, Virtualization, knowledge on Windows & Linux Filesystems, Object Storage, Hyper Converged Infrastructure, Cloud Platform (Azure, AWS, GCP), Client /Server Applications with Database and REST API interfaces.  Provide leadership in defining the Test Methodologies, Automation methodologies, Test strategies, Quality standards, tools, best practices for Quality Test/Automation processes.  Hands-on experience in UI Test Automation of SaaS / Web Applications using Java/Python with Pytest, Selenium, TestNG, Cucumber Automation Framework  Experience in taking up ownership of product/complex modules and driving the Overall Product Quality.  Experience working closely with development and business teams to communicate problem impacts and to understand business requirements.  Experience in Resources (Human and Hardware) Planning and Identifying any risks/challenges proactively.  Experience in Driving successful Initiatives towards increasing Operational Efficiency, derive/develop automation Roadmap and Team's Productivity.  Experience in conducting root cause analysis, working closely with software developers Experience with CI /CD, Git or other source control tools and good understanding of Version control, merging, branching
 Experience in constantly Creating / Adapting positive team culture that enables the team in proactively learning technologies and sharing the knowledge across  Experience in Talent Performance Management, incudes deriving stack ranking the team members and provide proactive feedback to the team members on their strengths/opportunities in regular intervals.  BE/BTech or MTech Degree in Computer Science, Engineering or a related subject with good communications and presentation skills, interpersonal skills, understands the criticality of Product Quality and Ownership. Key Responsibilities  End to End Ownership and Responsibility for complete Product Quality of SaaS & Data Protection Software.  Create, advocate and coach test automation best practices to team members  Report and Drive Increased Test automation coverage in all areas.  Set and Track SMART goals for self and for the team, keeping in view of Organizational objective / Roadmap.  Guide and Mentor Team to enable them to achieve competitive Performance.  Regular 1x1s and team meetings with the team for effective communication and tracking the overall Project status/progress.  Setting right expectations to the Team members and ensure that the Team is delivering as expected.  Communicate / Coordinate Proactively with Development team, Product Owners, Project Managers, and external stakeholders on Overall Quality Status/Progress and associated Risks and Mitigations from QA Side.  Derive Automation Test Plan/Strategy for each release and drive the automation to increase overall Test Execution efficiency.  Interface with Product Management, Pre-sales, Customer Support in understanding end-to-end Product requirements / usage and identify areas of opportunities to enhance Overall Product Quality & Delivery.  Proactively Review Product requirements /Use Cases, Design specifications and derive QA resource (human and hardware) planning.  Provide Technical Guidance to the Team members in Problem Solving, Test Coverage, Customer Use case Issues and overcome any communication challenges.  Identify/Derive Teams Technical and Soft skills development areas that will enable the team to accelerate the Product Delivery and enhance Teams skills more Technically.  Keep track on the Product Issues and identify opportunities to reduce the number of issues being slipped to Customer.  Review and share inputs / coach team members on the Test Cases, Test coverage and ensure the overall Product Test Coverage.  Actively explore on new technologies/tools/techniques that will enhance overall Product Quality, Test Execution Efficiency, Overall Test Coverage with less manual efforts, Industry standard Test Methodologies that can be leveraged /adapted to our Test cases, Effective mechanism to identify core issues of the product, Increasing Customer Experience.  Identify areas (Product/Technology/Training & Development, Process) and come up with Initiative that will save overall cost ($) to the organization/create innovation culture with objective and associated measurement  Coaching / Mentoring Engineers to develop and guide them towards SMEs  Identify opportunities to enhance or derive Process that would improve overall Quality / Test Coverage/ Customer Experience.  Derive a mechanism to measure Team's Productivity and Delivery via metrices.

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