Quality System Technician

Job Summary:

Responsible of conducting internal audits (QMS, Mfg Process Audits, Product Audits) in an organization. Plan and lead trainings, root causea analysis and resolution of non-conformances. Demonstrate technical understanding of mfg processes, its risk analysis and control plans. Also conduct other QMS related activities needed to perform QMS processes.

Key Responsibilities:

• Maintain the knowledge of relevant requirements based on internal changes (process and product technologies) and external changes (ISO 9001, IATF 16949, AIAG core tools, and Customer Specific Requirements (CSR)).
• Able to perform audits with process based approach and risk based thinking. Gather and analyze information related to internal audit program and produce reports.
• Initiate, approve and monitor corrective actions associated with the audit findings.
• Own and maintain audit plan/schedule (for both ISO/IATF Internal Audits and Manufacturing Process Audits) document and audit records.
• Plan, perform and lead (if that applies) different QMS audits (QMS, Mfg process audits, product) per ISO 9001 and IATF 16949 and issue OFIs and Non-Conformances as needed.
• Participate in supporting, implementing, auditing and one-on-one training for AIAG Core Tools (FMEA, APQP, MSA, SPC, and PPAP).
  
  Auditors for Product Audits shall demonstrate competence in understanding product requirements (including applicable CSRs) and use of relevant measuring and test equipment to verify product conformity.
• Provide help to lead Root Cause Analysis (3P5Y) for assigned Corrective Actions and train stakeholders if needed.
• Support documentation of the key processes of the business as contained in the business Quality Manual.
• Help write and maintain Quality Manual for the business management system, documented procedures (or reference to them), and description(s) of the interactions between the key processes of the management system.
• Manufacturing process auditors shall demonstrate technical understanding of the relevant manufacturing process(es) which needs to be audited, including in-depth understanding of process risk analysis (such as PFMEA) and control plan.
• Own and provide specific quality systems related education, i.e. QSi (or Ms Sharepoint) User Training, CQMS user Training.
  
  If needed perform CQMS administrative duties assign user access and generate MNCs/PNCs.
• Identify GAPs with in the plant to the standard and work projects to close those GAPS.

Competencies:

• Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Ensures accountability - Holding self and others accountable to meet commitments.
• Persuades - Using compelling arguments to gain the support and commitment of others.
• Quality Leadership (Cummins Operating System) - Demonstrates knowledge of and practices the principles of the Cummins Operating System (COS); translates the principles of COS to the principles of Total Quality Management (TQM) to assess performance against customer and business requirements; to create a right environment and Quality culture, and seeks and actions opportunities for continuous improvement with a customer centric mindset at all times.
• Quality Systems Management - Utilizes the quality tools and processes to ensure the quality management system is understood, implemented, maintained, and demonstrates its ability to consistently and effectively provide products/services that meet requirements.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.