Customer Support Associate _Axis

4 days ago

Vizag, Andhra Pradesh, India Nexgenhiringexperts Full time ₹ 2,16,000 - ₹ 2,28,000 per year


Job Description: Customer Support Associate Axis Process at Concentrix

Position Overview
Join Concentrix as a Customer Support Associate for the Axis process in Vizag. This role is semi-voice and involves providing excellent customer support.

Key Responsibilities
  • Handle customer queries through semi-voice support channels.
  • Deliver a high standard of customer service with clarity and efficiency.
  • Resolve customer concerns related to banking products and services.
  • Ensure compliance with company policies and procedures.
Qualifications
  • Education: Graduate (G) or Postgraduate (PG) in any field.
  • Experience: Minimum 1 year of experience in any domain.
Skills Required
  • Proficiency in English (Excellent) and Hindi (Manageable).
  • Strong communication and problem-solving skills.
  • Ability to handle customer queries effectively in a fast-paced environment.
Salary and Benefits
  • Salary: 18,000 to 19,000 per month plus performance-based incentives.
  • Employment Type: Full-time, permanent.
  • Opportunity to work with a reputed organization and grow your career.
Work Location
  • Vizag
How to Apply

Interested candidates can share their resume at or contact for further details.

Important Notes
  • Semi-voice process for customer support.
  • Salary up to 19,000 + incentives.
  • Requires 1 year of experience in any domain.
  • Excellent English and manageable Hindi are mandatory.

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