Service Technician Pumps
1 week ago
Job Summary :Service Maintenance at Client's site, Commissioning at clients' site, Visit during AMC contracts, Coordination with Service Engineer
SERVICE AND MAINTAINANCE(DAILY JOB)
· Visit the customers for complaint logged, attending technical difficulties and resolve the complaints of the customer.
· Identifying technical difficulties/ loopholes in the system & suggesting the remedy to the customers.
· Giving feedback to customers with respect to solutions for their problems.
· Updating Service Engineer/ Sales personnel regarding the status of the complaint within 24 hrs from the receipt of complaint.
· Identifying & reporting about the different types of equipment's installed at Client's site.
· Checking all the parameters of the system of the customer & suggest whether it's appropriate.
· Commissioning of the system at Customer's site.
· Handling replacement & refurbishment tasks at customer's end.
Servicing to be done in 48 hours inside Mumbai and 72 hours outside Mumbai
REPORTS
Submitting weekly report on:
The complaints attended & resolved on a daily basis.
The Spares & refurbishments replaced at customer's site.
SPARES
Forward enquiries/ requirement to spares from site.
VISITS
- Visit to godown as required.
Visit to Client's site for AMC/ Commissioning
Contact on or whatsup on
Job Types: Full-time, Permanent
Pay: ₹25, ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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