Commercial Asset Management

Company Profile:
candi is a dedicated solar partner for businesses across Asia and Africa. Combining the international capital of our Swiss-based platform with local expertise in these regions, we're able to provide a unique offering to this underserved sector. In doing so, we aim to have a big social impact, reduce carbon emissions, create jobs, increase energy access, and save money for businesses of all sizes in emerging markets.

Our approach is to take the risk so our partners don't have to, providing businesses with flexible, end-to-end solar and battery solutions that are built to last. Our shared value model leverages our experience in customisable finance and performance offerings, quality engineering, and data-enabled asset management to help guarantee optimized systems, lowering the barrier to entry and maximizing returns. 

Job Summary: The company is looking to recruit an ambitious and energetic commercial asset management professional (contracts and customer success), who will help candi to lead the revolution of solar. Given that candi is taking solar into a new realm with a new set of tools, the role will require creativity, innovation and a new way of thinking. 

Specifically, the job requires taking ownership of the following for the Indian team:

• Maintain repository and manage different types of customer solar energy offtaker contracts with a customer centricity mindset, 
• Assessing commercial risks during the contract life cycle
• Onboarding new customers after the commercial operation kick off of the solar assets 
• Own the  customer relationship during the contract term
• Support invoicing by providing contractual tariffs and checking on joint meter readings and unit amounts form technical team
• Engaging with the customers for contract amendments / extensions and deemed generation claims
• Effectively log and track the customer complaints and carry out cross functional coordination for the resolution 
• Deliver customer reporting and other customer success activities
• Insurance management for operational assets and coordination of claim issuance and settlements
• Contributing within the Commercial Asset Management team for the further improvement of in-house management tools

Location: Pune - we work according to a hybrid work policy

Hours: Full time. 

Job Requirements:

• 6+ years' experience in contract and customer relationship management in India, ideally with a focus on corporate customers as consumers of energy
• Excellent understanding of contractual structures and aspects combined and ability to identify key risk issues including  communication in a concise manner
• Familiarity with Electricity board regulations and invoicing methodologies
• Excellent knowledge of Excel and openness to other data analysis programs
• Analytical and quantitative mindset with experience in data analysis amplified by extensive use of digital tools
• Excellent customer communication skills in English
• Customer negotiation and high pressure situation experience is a plus
• Competency  in financial modelling including sensitivity analysis is a plus  

Working Culture:

• You agree to live out the candi values every day of your employment: this includes to put empathy before ego, being authentic no matter what, that we get it done as one and follow the candi principle that less is more
• A dynamic, cross-functional team player, willing to take initiative on projects in the context of a multicultural scale-up trying to execute big, bold ideas.
• Having experience working for an international company, or having studied or worked abroad, is considered a plus.
• You must be open, honest, trustworthy, a strong communicator, and understand that what we get done as a team surpasses what we get done individually.
• candi is an equal opportunities employer.

candi is unique because...

• We focus on helping businesses of all sizes in emerging markets get access to cheap, clean rooftop solar energy.
• We have a strong emphasis on a client-centric & innovation-driven working culture.
• We are an international team where remote working is commonplace, where we trust our team members to actively carve out a role for themselves according to their skillset.

Only qualified candidates will be contacted.