Customer Service- Import

Roles & Responsibilities Act as the first point of contact for customers on all import-related queries.Provide timely updates on shipment status, delivery schedules, and documentation requirements.Coordinate with overseas agents, carriers, CFS/CHA, and shipping lines to ensure smooth movement of cargo.Share pre-alerts, arrival notices, and delivery orders...

We are seeking a detail-oriented and customer-focused individual to manage air import operations and client coordination. The role involves handling day-to-day import shipments, ensuring timely updates to clients, coordinating with airlines, agents, and customs, and delivering high-quality customer service. Key Responsibilities: Coordinate and manage air...

We required a candidates from Freight Forwarding Industry, who have experience in Import customer Service and Import Documentation in Air & Sea.

Company DescriptionGlobestar Groupage Services Pvt Ltd is a freight forwarding organization founded by industry veterans with a focus on innovation and value addition in the shipping industry.Role DescriptionThis is a full-time on-site role located in Mumbai for an Assistant Manager/Deputy Manager/Manager-Import Customer Service. The role involves overseeing...

Company DescriptionDartSwift Logistics is a global logistics provider with over a decade of expertise in end-to-end supply chain solutions, including Ocean Freight Forwarding. With regional headquarters in Mumbai, India, and a trusted network of agents worldwide, DartSwift delivers reliable, cost-efficient, and timely logistics solutions. We cater to...

Responsibilities:* Develop pricing strategies for imports/exports* Analyze market trends and customer needs* Negotiate prices with suppliers and customers* Prepare RFQs, quotations, and rate negotiations

Job DescriptionDesignation: Manager – Import & Export DocumentationLocation: HO,MumbaiReports To: Head – Sales & Marketing (for functional alignment)Department: Sales & Marketing (Documentation Support)Role & ContextTo lead and manage all documentation and compliance requirements related to import andexport activities, ensuring smooth execution of...

Handle import/export operations documentation, ensure customs compliance, file shipping bills, update DSR, coordinate with shipping lines, customs, and clients, maintain accurate records, and resolve delays in import/export operations Required Candidate profileImport/Export Documentation, Customs Compliance & Trade Regulations, Logistics Coordination,...

Experience: 3-5 YearsProfile : Import Customer ServiceCtc: 50 to 65kLocation: Fort, MumbaiCustomer Service – ImportHandling shipments Air / Sea (LCL, FCL, AIR)Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.Preparing CAN copies and sending Cnee with arrival DetailsResolving the issues &...

Job Title : Assistant ManagerDepartment : CommercialSub Department : Import - Outside SalesReporting : Manager Import Outside SalesRole Summary:Develop Customers on Imports and act as Focal point for sales for assigned portfolio of customers.Core Responsibilities:Identification of new customers and new businesses by existing customers.Prepare sales call plan...