Consumer Marketing Manager(Skincare)-Leading Beauty Retail MNC,Mumbai
21 hours ago
Role & responsibilities
Consumer Coverage
- Responsible for brand image with consumers across all channels and platforms
- Derives and adapts the Global / Regional marketing strategy to maximize local relevancy:
- Define the target consumer profile(s), adapting Global / Regional guidelines to local opportunities
- Develops a thorough omni-channel understanding of local consumer behaviors and preferences
- Responsible for the brands marketing budget.
- Responsible for translating consumer insights into brand campaigns, by conceptualizing, briefing
agencies and executing video and image production. - Translate local consumer insights into marketing and selling opportunities
- Collects and understands best practices from region, commercial and digital team
- Defines marketing strategy based on analysis of competitive landscape and trends in markets,
customers, products, prices, and channels to identify opportunities for growth and profit
enhancement. - Grow Brand awareness and consideration to help drive brand love and sales
- Highlights key areas where the Brand needs strategic and/or operational support from Affiliate or
Regional stakeholders - Stays on top of the local market in terms of consumer, channel and competitive trends, threats,
and opportunities through an understanding of the consumer personas. - Works smoothly with Affiliate and Regional stakeholders to flawlessly executive the Brands
programs - Defines the CRM strategy in partnership with the CRM team
2. Social and Digital Marketing
- Builds, owns, and drives the delivery of the 360 consumer marketing plan across all media channels.
Defines and owns the Consumer Calendar (launches, online key shopping moments, retailers activities etc for all channels, working closely with Product Marketing, Trade, Online, Commercial teams.
Consolidates inputs from Paid, Owned and Earned Media, validates the A&P mix for the upcoming year, works with the DCM team on the full year media budget allocator.
- Leads and orchestrates Paid, Owned and Earned activities, giving clear guidelines and objectives and ensuring smooth flow of information.
- Defines and drives the virtual selling activities, in collaboration with other stakeholders (online, owned media, Commercial team, live chatters etc.
- Compiles campaign performance results from agency and online and using available tools, shares learnings with all.
- Tracks metrics and Key Performance Indicators (KPIs), to set targets and monitors campaign performance
3. CRM
- Defines local Brands priorities in terms of CRM campaign, communicates them to Regional Brand Consumer Engagement Director
- Builds annual and quarterly campaign calendar
- Ensures that local consumer segmentation and databases remain up to date and relevant for each
campaign - Develop relevant and engaging Brand offers behind the right channel/product mix
- Evaluates campaigns against target KPIs and shares learnings with Brand team, Sales and
Marketing Manager and Regional Consumer Engagement Director for future references
4. Agency Managements
- Defines the role agencies should play in our go-to-market strategy
- Manages all agency relationships, including day-to-day production, as well as campaign budgets
and schedules and overall expected results.
LOOKING FOR CANDIDATES WITH BEAUTY INDUSTRY BACKGROUND ONLY
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