Customer Care Professional

2 days ago


Bengaluru, Karnataka, India 1path2peace Full time ₹ 1,92,000 - ₹ 2,40,000 per year

Salary - 32k

Exp - 2-3 years

Role Description

This is a full-time on-site role for a Customer Care Professional based in Bengaluru. The role entails providing exceptional customer service to insurance clients, managing inquiries, resolving issues, and ensuring a positive customer experience. Additional responsibilities include addressing customer concerns, analyzing customer feedback, and collaborating with internal teams to implement effective solutions. This position requires a proactive approach to problem-solving and commitment to achieving customer satisfaction.

Qualifications

  • Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
  • Strong Analytical Skills to assess issues and provide effective resolutions
  • Excellent Communication skills, both verbal and written, to engage with clients professionally
  • Problem-solving skills and ability to handle complex customer situations effectively
  • Previous experience in the insurance industry or customer care role is advantageous
  • Ability to work independently as well as collaboratively within a team
  • Strong multitasking capabilities and attention to detail


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