Support Engineer I

A Little About Us

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB's data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit

Note:

• Flexibility to work in shifts, on weekends and in4x10 work model (if required). 4x10 work model — that is, 4 working days per week (one of which may fall on a Saturday or Sunday), with 10 working hours per day.

What your impact will be -

• Responsible for understanding operational requirements including hardware, architecting, configuring, integrating, and maintaining mission-critical Production PostgreSQL databases.
• Responsible for all backup, recovery, PITR replicating
• Experience on community-supported tools like Pgbadger, PGadmin, Pgpool, Pgbouncer.
• Clusters and upgrading/migrating various PostgreSQL database version.
• Database administration and tuning databases
• Develop database automation scripts and maintenance.
• Provide technical guidance for integration, testing, design, development, planning of new production systems/databases
• Contribute to improving and creating DBA policies, procedures and standards.

What you will bring -

• 3-5 years of strong experience in PostgreSQL DBA / Support
• Hands on experience in PostgreSQL architecture, backup and replication methods
• Exposure of working with cloud (AWS / Azure / GCP)
• Hands-on experience in virtualization technologies (Kubernetes / Docker)
• Hands-on experience on Shell scripting & SQL query tuning
• Experience in monitoring, managing and maintaining mission-critical 24x7 production databases along with installation and configuration of the database, implementing high-availability solutions, setup monitoring tools, setup database security, optimizing resources, etc.
• Good communication skills to handle diverse stakeholders

What will give you an edge -

• Graduate in B.E/B.Tech or equivalent
• A willingness to roll up your sleeves, a service approach to leadership, a history of respect for all colleagues
• Excellent command over the English language
• A willingness to learn, a flexibility to adapt
• Highly competitive and strong work ethic
• Flexibility to work in shifts, on weekends and in4x10 work model (if required). 4x10 work model — that is, 4 working days per week (one of which may fall on a Saturday or Sunday), with 10 working hours per day.
• Experience on EnterpriseDB products and Certifications (OCP certifications)

EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to CuraLinc to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2025 Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.

We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We'd love to hear from you and we want you to apply

EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company's integrity.

EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.