Talent Acquisition Associate

About Flexiple
Flexiple is the only hiring solution companies need to discover, evaluate, and hire dream developers and designers.

With over 600,000 visitors each month and our robust talent network of a remarkable 45,000 professionals globally, we achieved $4 million in revenue in 2022 and have so far made payments worth $7.5 million to our talent network. We have had the pleasure of working with over 240+ clients, a testament to our growing footprint in the hiring ecosystem.

Role Overview
We are seeking a proactive and results-driven Talent Acquisition Associate to join our team. As an Talent Acquisition Associate, you will work closely with Process Leads and Business Managers to ensure service level agreements (SLAs) are met and the quality of processes remains high. This role requires a keen understanding of client requirements, effective communication with talent, and strong organizational skills. You will be the bridge between client needs and talent capabilities, ensuring successful matching and high-quality outcomes. You will also be working in the EST time zone to align with our global outreach efforts.

What you will do:

• Deliver on SLAs: Collaborate with Process Leads and Business Managers to meet or exceed SLAs. Ensure processes are being followed and continuously improved.

• Understand Client Requirements: Gain a comprehensive understanding of the client's needs and expectations to effectively match talent with projects.

• Talent Matching: Identify and pitch client requirements to our talent pool and other prospects, ensuring the best fit for each role.

• Communication with Talent: Engage with talent to understand their profiles and career aspirations. Communicate selection or rejection outcomes to talent in a clear and empathetic manner.

• Process Improvement: Identify areas for process optimization and work with the team to implement changes for better efficiency and results.

• Data Management: Maintain accurate records of client requirements, talent profiles, and communications for easy reference and compliance.

• Collaboration: Work closely with the internal teams to ensure alignment on SLAs and talent alignment.

Expectations:

Week 1 Expectations

• Familiarize yourself with Flexiple's processes, culture, and key stakeholders.

• Learn about the client requirements and the current talent pool.

• Shadow existing team members to understand the workflow and communication patterns.

• Pick up necessary understanding of tech concepts and product strategy that are needed for the industry.

Month 1 Expectations

• Start taking on responsibilities for delivering on SLAs along with the Process Lead(s).

• Engage in talent matching and communicate client requirements to talent.

• Begin to suggest minor process improvements based on initial observations.

Month 3 Expectations

• Be fully responsible for meeting SLAs and ensuring process adherence along with the Process Lead(s).

• Actively contribute to process improvement discussions and implement agreed-upon changes.

• Develop relationships with talent and gain a deeper understanding of their profiles and needs.

Month 6 Expectations

• Achieve a high success rate in talent matching and meeting client requirements.

• Take on a leadership role in process improvement initiatives.

• Act as a mentor to new team members, helping them understand the processes and expectations.

• Continue to build strong relationships with talent and stakeholders, ensuring long-term success in client-talent matching.

You should be/have:

• 1-3 years of experience as a recruiter or in an HR role. 

• Experience working at startups, early-stage companies, or recruitment firms that serve clients.

• Demonstrated experience in managing marketplace processes, focusing on SLAs, and ensuring effective workflow.

• Exceptional verbal and written communication skills, with the ability to convey information clearly to various stakeholders.

• Past Experience working in a B2B SaaS/ early stage startup. 

• Ability to build and maintain strong relationships with internal teams, talent, and business stakeholders.

• Prior experience in talent matching, recruitment, or similar roles within a marketplace context.

• A clear understanding of client needs, with the ability to ensure that the marketplace delivers on those requirements.

• Experience in identifying and implementing process enhancements to improve efficiency and outcomes.

• A collaborative attitude with the ability to work effectively with others, contributing to a positive team environment.

• Willingness to adapt to changing client requirements and internal processes, demonstrating flexibility in approach.

• Strong problem-solving skills with the capability to identify issues and implement effective solutions.

• A self-starter who is motivated to excel in a fast-paced environment, with a focus on continuous improvement.

• High level of attention to detail, ensuring accuracy in all aspects of the role, from data management to communication.

• A genuine desire to meet and exceed client expectations, with a commitment to providing excellent customer service.

Salary Range: 5-7 LPA

Location: Bengaluru (in-office) 

Perks and Benefits:

• Competitive salary plus performance-based incentives.

• Opportunity to work with a global team in a flat and transparent culture.

• Direct collaboration with founders and leadership.

• Flexible work environment with opportunities for professional growth and learning.

If you're eager to make a tangible impact at Flexiple and help us scale to a $50M company by 2026, we'd love to have a chat with you. Apply today and join us in our mission to revolutionize hiring