Project Specialist, Creative and Content Ops

Job Description Summary

Centralized Asset Support Team (CAST) is responsible for providing resources and project management support to Novartis Brands to develop / update commercial marketing assets such as digital, print, and web assets. A Project Specialist, Creative (PSC) with CAST is primarily engaged in planning, executing, managing and delivering projects related to production / update to medico-marketing materials with accuracy, clarity, and consistency. PSC may work on projects individually or support the Creative Project Manager (CPM) in managing projects. PSC shall be involved in assessing project requirements, gathering pre-requisites prior to execution, defining timelines and logistics, identifying resources, assigning tasks, tracking / reporting project progress, and sharing updates with the stakeholders / project team. Additionally, the PSC is also responsible for identifying and documenting risks and issues, recommending / executing risk mitigation plans, and work with Project Manager (Creative) / Leadership to implement corrective and preventive action plans. The candidate in this role will be expected to work with colleagues located in Hyderabad, Mexico, Ireland and the US, and work as per the shift-time aligned to US teams' working hours. The PSC is a part of 'Creative' team under CAST and must demonstrate strong collaboration with colleagues across all Novartis sites (India, US, Ireland and Mexico), operate in a metricized environment, maintain highest quality standards, and live Novartis values and behaviors every day.

Job Description

Location – Hyderabad #LI Hybrid

About the Role:

Centralized Asset Support Team (CAST) is responsible for providing resources and project management support to Novartis Brands to develop / update commercial marketing assets such as digital, print, and web assets. A Project Specialist, Creative (CPS) with CAST is primarily engaged in planning, executing, managing and delivering projects related to production / updates to medico-marketing materials with accuracy, clarity, and consistency. CPS may work on projects individually or support the Creative Project Manager (CPM) in managing projects. CPS shall be involved in assessing project requirements, gathering pre-requisites prior to execution, defining timelines and logistics, identifying resources, assigning tasks, tracking / reporting project progress, and sharing updates with the stakeholders / project team. Additionally, the CPS is also responsible to identify and document risks and issues, recommend / execute risk mitigation plans, and work with Project Manager (Creative) / Leadership to implement corrective and preventive action plans. The CPS is a part of 'Creative' team under CAST and must demonstrate strong collaboration with colleagues across all Novartis sites (India, US, Ireland and Mexico), operate in a metricized environment, maintain highest quality standards, and live Novartis values and behaviors every day.

Key Responsibilities:

• Support, plan, execute and manage assigned projects (such as Label update, Creative derivatives / Refresh (Business-As-Usual or BAU), etc.) in collaboration with all stakeholders and cross functional teams.

• Accountable to deliver the assigned marketing materials with accuracy, clarity, and consistency and in alignment with MLR, other regulatory and company policy.

• Evaluate / plan the resource requirements, timeline, and other logistics for the assigned projects. Assign tasks & coordinating with all involved teams for project execution.

• Oversee the internal production process and monitor milestones for timely completion (against the plan), coordinating with Project Manager (Creative), Leadership, and Stakeholders to resolve issues / remove roadblocks and keep the process running smooth.

• Track data and report project KPIs to stakeholders through tools such as – Production Asset Tracker (PAT), Working Assets Tracker, TactPlan, Utilization Tracker, RCI (Risks | Concerns | Issues) Tracker, MBR (Monthly Business Review) Dashboard, etc.

• Work with Project Manager (Creative) colleagues, Delivery Managers, Content Writers, (FUSE) Submissions Team, Creative Ops Team, Digital / Web / Video production Vendors, etc.

• Periodically handle high-pressure work if multiple projects are running simultaneously.

• Deliver projects as per Novartis Brand standards, maintaining compliance | quality | production efficiency KPIs, hygiene metrics (Utilization / Productivity) goals, etc.

• Operate with a continuous improvement mindset – look for process improvement opportunities / idea and drive their implementation.

• Support the Leadership in driving site or global initiatives.

• Perform additional tasks as assigned by and agreed with the supervisor.

Essential Requirements:

• Bachelor's degree holder in any stream

• 2 to 3 years' project management experience with

• Experience in a Global Capability / Operations Center with a Pharmaceutical organization, or a consulting organization with client/s in Pharma domain

Desired Requirements:

• Master's degree in medical sciences / pharmaceuticals or Project Management professional, or MBA or a similar management diploma / degree

• Preferably 1 year's exposure on working with US FDA or other regionally regulated environment.

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills Desired

Advertising Campaigns, Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Communications, Marketing Plans, Marketing Strategy, Media Campaigns, Process Documentation, Strategic Marketing

---