Estuate - Software Engineer - Digital Asset Management

1 day ago


Hyderabad, Telangana, India Estuate, Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description

  • We are seeking a Software Engineer to support and enhance Malibu's Tenovos Digital Asset Management (DAM) platform.
  • This role blends L2 application support with development responsibilities for small enhancements, bug fixes, and integrations.
  • With 3-4 years of experience, the engineer will focus on day-to-day incident management, automation, and assisting the Technical Lead in delivering long-term stability and improvements to the DAM platform.
  • Provide day-to-day Level 2 support for Tenovos DAM, resolving incidents and service requests.
  • Monitor ticketing systems and escalate complex issues to the Technical Lead.
  • Perform daily system health checks and troubleshoot abnormalities.
  • Troubleshoot user and workflow issues, including permissions, metadata, and asset workflows.
  • Develop and test minor bug fixes, enhancements, and scripts for automation.
  • Assist in debugging APIs and integrations with external systems.
  • Document solutions, SOPs, and troubleshooting guides for internal knowledge base.
  • Collaborate with the Technical Lead and cross-functional teams on system improvements.

Required Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • 3-4 years of experience in application support and software development.
  • Hands-on exposure to Digital Asset Management platforms (Tenovos preferred; AEM acceptable if willing to transition).
  • Development experience with Java/.NET and scripting languages (Python, PowerShell, or Shell).
  • Basic-to-intermediate SQL knowledge for troubleshooting.
  • Familiarity with REST APIs and API testing tools (Postman, Swagger).
  • Experience with ITSM tools (ServiceNow, Jira, Zendesk).
  • Strong problem-solving skills and willingness to learn advanced troubleshooting.

Preferred Qualifications

  • Exposure to Tenovos DAM or other enterprise DAM platforms.
  • Experience with workflow automation (Workfront Fusion, similar tools).
  • Familiarity with DevOps pipelines and version control (Git, Jenkins).
  • Strong documentation skills and experience working in global support teams.
  • Our commitment to Equal Opportunity Employment (EOE).

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