Infra Services VDI Engineer

2 weeks ago

Baner, Maharashtra, India Reliable Group NY Full time ₹ 30,00,000 - ₹ 90,00,000 per year

Title: Senior VDI Consultant – Citrix/Azure/VMware

Location: Pune,balewadi

Shift: 3:30 PM – 12:30 AM IST (Aligned to US ET support window)

Fill time role

About:Join the core team delivering 24x7 operational support for a large-scale Virtual Desktop and Applications environment supporting 90,000–100,000 users and 50,000+ VMs across Citrix, Azure, and VMware platforms.

Key Responsibilities

  • Provide advanced support, monitoring, and maintenance for Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and VMware environments.
  • Lead efforts to enhance image management, patching, provisioning, and migration processes.
  • Manage incident triage, root cause analysis, and documentation within ITSM tools.
  • Create and maintain PowerShell scripts and other automation solutions for routine tasks.
  • Collaborate with US and offshore teams for seamless 24x7 support operations.
  • Prepare daily and weekly operational reports summarizing key metrics, incidents, and improvement opportunities.
  • Participate in client review meetings to discuss performance and backlog reduction.

Required Skills & Qualifications

  • 8+ years in End User Compute (EUC) operations with 5+ years on Azure, Citrix, and VMware platforms.
  • Proven experience in Citrix Virtual Apps and Desktops, Azure Virtual Desktop, VMware Horizon, and Windows OS troubleshooting.
  • Strong proficiency in PowerShell scripting for automation and reporting.
  • Familiarity with ITIL processes (Incident, Problem, Change Management).
  • Hands-on experience with ITSM tools (ServiceNow, Remedy, etc.).
  • Excellent communication skills for collaboration in distributed teams.
  • Ability to work independently and drive technical improvements.

Preferred Skills

  • Expertise in Citrix Cloud, Citrix Studio, MCS/PVS, and advanced troubleshooting.
  • Experience supporting large-scale enterprise virtual desktop environments (50k+ users).
  • Exposure to automation and orchestration frameworks in VDI environments.

Reporting

  • Submit daily operational summaries and weekly performance reports covering trends, incidents, and process improvements.
  • Collaborate with the Domestic Operations Manager (US) for review meetings and escalation handling.

Why Join

  • Opportunity to be part of a flagship virtualization project from its foundation phase.
  • High-visibility role with potential to grow into a team lead as the project scales to 15–20 members in 2026.
  • Work with a global team managing one of the largest Citrix/Azure VDI environments.

Job Type: Full-time

Pay: ₹1,500, ₹4,500,000.00 per year

Benefits:

  • Flexible schedule
  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Notice Period in days? (Max 30 Days)
  • CTC?
  • ECTC?

Experience:

  • Citrix: 8 years (Required)
  • Azure VM: 7 years (Required)
  • VMWare: 5 years (Required)

Location:

  • Baner, Pune, Maharashtra (Required)

Work Location: In person

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