Transfer Representative

3 days ago


Kolkata, West Bengal, India Concepts and Designs Full time ₹ 1,68,000 per year

Key Responsibilities

  • Guest/Passenger Assistance:
  • Welcome and greet arriving guests or passengers at the airport terminal.
  • Assist with transfers, including coordinating ground transportation and guiding guests to hotel shuttles or check-in counters.
  • Provide information regarding flight status, local area, hotel services, or onward travel details.
  • Operational Coordination:
  • Communicate promptly with relevant departments (e.g., hotel front office, airline check-in staff, ground handling teams) regarding guest/flight status and special needs.
  • Manage and handle guest luggage coordination.
  • Resolve immediate guest issues or complaints efficiently and professionally.
  • Administrative Duties:
  • Maintain daily logs and prepare necessary reports on arrivals, departures, and guest feedback.
  • Verify documentation for smooth check-in/out or transfer processes.

Qualifications

  • High school diploma or equivalent; a diploma in Hotel Management, Tourism, or Aviation is often preferred.
  • Excellent communication and interpersonal skills (fluency in English, Hindi, and/or Bengali is highly valuable).
  • A professional appearance and confident demeanor.
  • Ability to work in shifts and stand/walk for extended periods.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹14,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)

Work Location: In person



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