Patient Services Back Office Associate
2 weeks ago
Position: Patient Services Back Office Associate
Location: Remote
Working Days: 5 days (Monday to Friday)
Job Qualifications
The qualifications we are looking for are a mixture of work experience and educational background. They are split into Minimum Qualifications (must have) and Additional Qualifications (nice to have), along with soft skills (competencies) needed for the role:
Minimum Qualifications:
- 1-3 years of experience in AR, medical billing, or revenue cycle management.
- Understanding of Revenue Cycle Management (RCM) processes (e.g., patient registration, charge entry, claim submission, denial management, collections).
- Understanding patient charts, updating bad addresses.
- Handling payment posting, charge corrections, and reconciliation.
- Working on small balance adjustments and running statements.
- Working on different software systems.
- Following up on pending or unpaid claims with payers.
Additional Qualifications:
- Math skills.
- Occasional auditing of accounts.
- Strong Excel skills (Pivot Tables, VLOOKUP, reporting).
Soft Skills/Personality:
- Excellent communication skills (written and verbal).
- Able to work independently.
- Critical thinking.
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