CloudOps Engineer II

PDI Technologies, Inc. resides at the intersection of productivity and sales

growth, delivering powerful solutions that serve as the backbone of the

convenience retail and petroleum wholesale ecosystem.

By "Connecting Convenience" across the globe, we empower businesses to increase

productivity, make more informed decisions, and engage faster with their customers. These job descriptions are crafted based on industry best practices and are designed to reflect at least 80% of the responsibilities and skills associated with each job role.

Role Overview

Implement, uphold, and manage the organization's Cloud Management policies,

specifications, and infrastructure. Migrate existing on-premise applications to the

cloud, debug cloud stacks, and implement new cloud-applications. Manage and

perform continuous integration and continuous deployment processes, and cost

optimization of the private, public, and hybrid cloud platforms.

Key Responsibilities

• Cloud Service Delivery Management: Complete operational tasks, incident logging, reporting, identity and access management, cloud components monitoring and testing (e.g., networks, servers, storage, and virtualization applications), and disaster recovery to support the day-to-day cloud service delivery infrastructure
• Continuous Improvement: Contribute to reviewing existing operations in own area of work and assist in identifying improvements

• Data Protection: Design and implement disaster recovery and contingency plans to protect company data

• Information Security: Support implementation of less complex required security measures, such as firewalls or message encryption, monitoring performance to notify security experts of any problems

• Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

• Data Collection and Analysis: Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats

• Monitoring and Control: Operate installation systems, devices, and processes and make adjustments as necessary

• Troubleshooting: Manage production troubleshooting projects, ensuring effective diagnosis of production issues and the development of effective solutions

Qualifications

• 4 - 7 years' experience in CloudOps role
• Expertise in installing releases
• Proficiency with Terraform (or IaC-alike tools)
• Expertise in monitoring tools such as CloudWatch or Dynatrace
• Experience in certificate management
• Familiar with containerization (Docker) and cloud orchestration (AWS preferred)
• Highly motivated self-starter with a desire to help others and take action
• Ability to independently work as a contributing member in a high-paced and
• focused team
• Ability to multi-task and prioritize tasks with competing deadlines
• Strong problem-solving and analytical skills with the ability to work under
• pressure
• Collaborative in nature with a strong desire to dig in and learn independently and
• as well as through asking questions
• Experience in Window and Linux systems, CLI and scripting
• Working experience with one or more flavors of SQL RDBMS administration and
• scripting DDL/DML
• Expertise in setting up IIS, Managing Windows/Web Services

Behavioral Competencies:

• Ensures Accountability
• Manages Complexity
• Communicates Effectively
• Balances Stakeholders
• Collaborates Effectively

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.