Senior Customer Service Experience and Conduct-Customer Service
2 days ago
To delight internal and external customers over the phone ( inbound & outbound -call back)
• Interact with customers over the phone, chat , email to understand their banking needs.
• Provide excellent customer service to achieve customer loyalty.
• Resolve problems over the live chat, email or telephone.
• Convert sales opportunities in order to meet financial targets.
• Clarify and explain procedures and products over the telephone.
• Capture and report customer feedback towards continual product development.
-
Bengaluru, Karnataka, India Mashreq Bank Full time ₹ 2,40,000 - ₹ 4,80,000 per yearDescriptionTo delight internal and external customers over the phone ( inbound & outbound -call back)• Interact with customers over the phone, chat , email to understand their banking needs.• Provide excellent customer service to achieve customer loyalty.• Resolve problems over the live chat, email or telephone.• Convert sales opportunities in order...
-
Team Experience and Conduct-Customer Service
2 days ago
Bengaluru, Karnataka, India Mashreq Bank Full time ₹ 20,00,000 - ₹ 25,00,000 per yearQualificationsKey Responsibilities:Team Management:Lead, motivate, and manage a team of email support agents.Allocate workload and monitor performance to ensure SLAs and KPIs are met.Conduct regular team meetings, coaching, and performance reviews.Operational Excellence:Ensure all customer emails are responded to within defined timelines and quality...
-
Team Experience and Conduct-Customer Service
2 days ago
Bengaluru, Karnataka, India Mashreq Corporate & Investment Banking Group Full time ₹ 12,00,000 - ₹ 36,00,000 per yearKey ResponsibilitiesTeam Management:Lead, motivate, and manage a team of email support agents.Allocate workload and monitor performance to ensure SLAs and KPIs are met.Conduct regular team meetings, coaching, and performance reviews.Operational Excellence:Ensure all customer emails are responded to within defined timelines and quality standards.Monitor...
-
Customer Service
2 weeks ago
Bengaluru, Karnataka, India Apogee Service Pvt. Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per yearProcess - Customer ServiceQualification - GraduationFreshers & Experience both can applyLanguage - English + Hindi should be excellent.6 days working & Sunday off.Shift - 9am to 6pmVersant - above 5Immediate joiner required.Job Types: Full-time, PermanentPay: ₹20, ₹25,000.00 per monthWork Location: In person
-
Customer Service
3 days ago
Bengaluru, Karnataka, India Natwest Digitalx Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJoin us as a Customer Service & Operations Credit AnalystWell look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYoull be liaising with customers and businesses to accurately collect information in order to solve their queriesYoull be able to showcase your knowledge and enthusiasm as you...
-
Customer Service
5 days ago
Bengaluru, Karnataka, India RBS Full time ₹ 4,80,000 - ₹ 9,60,000 per yearJoin us as a Customer Service & Operations Credit AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as...
-
Customer Service Specialist
1 week ago
Bengaluru, Karnataka, India Vigoure MMA and Fitness Full time ₹ 2,00,000 - ₹ 8,00,000 per yearAs a Customer Experience Specialist at Vigoure Mixed Martial Arts, you'll be the friendly voice connecting with our community Your main goal is to ensure every person, from new inquiries to long-term members, has an outstanding experience with us. You'll help new people discover Vigoure, support our existing members in making the most of their journey, and...
-
Customer Service
1 week ago
Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionAl Fahad Enterprises is a diversified business organization involved in multiple sectors, including Tour & Travels, Organic Products, and various other services. The company focuses on delivering high-quality solutions to meet the needs of its customers. With a strong commitment to excellence, Al Fahad Enterprises aims to maintain lasting...
-
Customer Service
2 days ago
Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 6,00,000 - ₹ 8,00,000 per yearCompany DescriptionAl Fahad Enterprises operates within a diverse range of industries, including Tour & Travels, Organic Products, and several other services. The company is committed to offering exceptional services tailored to meet the unique needs of its clients. With a reputation for quality and professionalism, Al Fahad Enterprises strives to enhance...
-
Senior Customer Service Executive
4 days ago
Bengaluru, Karnataka, India Wroots Global Full time ₹ 60,00,000 - ₹ 65,00,000 per yearSenior Customer Service Executive - International Voice ProcessTo schedule an Interview call - HR SHOAIB Requirements:-- Excellent Communication in English.- Prior experience in US/UK/Australian voice process.- Fluent English Communication Skills (verbal & written) must be clear, confident, andneutral/accent-neutral.- Experienced are welcome to apply-...