Spare Parts Planning Manager

4 days ago

Mumbai, Maharashtra, India Reliance Retail Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Forecasting & Planning

  • Develop accurate short-, mid-, and long-term spare parts forecasts using service demand trends, consumption history, and product population data.
  • Create and maintain forecasting models incorporating seasonality, failure rate analysis, and new product introduction data.
  • Align forecasts with OEM partners and service delivery teams to ensure adequate pipeline coverage.

2. Inventory Management

  • Monitor stock movement, aged inventory, and obsolescence; implement corrective actions to optimize working capital.
  • Oversee redistribution and replenishment plans across the network to maintain healthy service availability.
  • Monitor fill rate OEM wise and create risk mitigation systems.

3. Analytics & Reporting

  • Generate dashboards and insights on parts consumption, forecast accuracy, fill rates, and service turnaround performance.
  • Identify demand anomalies and recommend preventive actions to stabilize service supply.
  • Support management reviews with regular performance reports and improvement plans.

4. Stakeholder Collaboration

  • Work closely with OEM/brand partners to plan new product support, warranty parts forecasting, and phased-out product service coverage.
  • Coordinate with procurement, logistics, and service operations teams to align plans with business priorities.
  • Act as the key liaison between head office and regional service teams on all parts planning matters.

5. Process & System Improvement

  • Drive process automation and system enhancements in parts planning tools (ERP/forecasting platforms).
  • Establish planning KPIs and continuous improvement mechanisms.

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