Flipkart Coordinator

2 weeks ago

Bengaluru, Karnataka, India Mittalbooks Full time ₹ 4,80,000 per year

Key Responsibilities:

  • Order Management:
  • Process and monitor Flipkart orders on a daily basis.
  • Coordinate with the warehouse team for timely packing and dispatch.
  • Track shipments to ensure on-time delivery.
  • Inventory Management:
  • Maintain accurate stock levels on Flipkart's seller portal (Flipkart Seller Hub).
  • Update stock regularly to avoid order cancellations due to stock-outs.
  • Coordinate with procurement/warehouse team for replenishment.
  • Returns & Claims Handling:
  • Manage product returns, refunds, and replacement requests.
  • Handle claims/disputes raised by customers or Flipkart and resolve within SLA.
  • Performance Monitoring:
  • Monitor seller performance metrics (cancellations, late dispatches, returns).
  • Work on improving ratings and reducing order defects.
  • Coordination & Communication:
  • Liaise with Flipkart support teams for escalations and operational issues.
  • Coordinate with internal teams (accounts, logistics, warehouse) to ensure smooth workflow.
  • Reporting:
  • Prepare daily/weekly reports on sales, returns, pending orders, and performance KPIs.
  • Share insights with management for decision-making.

Job Types: Full-time, Permanent

Pay: ₹30, ₹40,000.00 per month

Work Location: Remote

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