Product Manager-X sell-Digital Banking Kotak 811-Regional Sales
4 days ago
Job Description: - Product Manager – X sell Role: Product Manager Experience: ~ 5-12 Years Brief We are looking for a digital first product & business owner to help us build and manage lending business to drive cross monetization initiatives around assets. We aim to increase our customer engagement, experience and product penetration while generating income. The individual will be responsible for end to end ownership of loan & credit line related products and innovations. This is a role with P&L responsibility. Responsibilities – What you will do.
• Be the customer voice in creation of new products and journeys for consumer assets to improve product penetration and customer engagement for our customers.
• Own end to end customer life cycle including conceptualization, user requirements, features management, UX, pipeline maintenance, execution, Go to market & improvements
• Work with all internal as well as external stakeholders to design, execute & market the product or feature. Build and nurture relationships within and outside of the bank.
• Manage overall P&L for the product ensuring penetration, revenue, volume and fees basis set targets.
• GTM activities - Ownership of all GTM activities using various channels available - Digital, Social, sales teams, contact centre, branches and other partnerships.
• Work with marketing, campaign, analytics & data science teams to drive periodic and timely campaigns to targeted customers. Identify improvement areas to increase visitors and conversions.
• Analyse data on day to day basis to identify right customers & problem statements.
• Track and report all numbers and matrix related to your product.
• Creation of requirement documents, process notes, wire frames and other materials required to build and maintain the product
• Keep an eye on all trends and research for your product outside of the bank. Be master of your product domain and act as a problem solver What we need (At least 5 of the below)
• At least 8-10 years of hands on experience in building and launching digital products & asset understanding - End to end lifecycle
• Obsession for digital technologies & products with digital first approach on everything
• Bachelors or Masters degree in Engineering or Business (MUST)
• Good communication skills - verbal and written
• Strong analytical and problem solving skills
• Ability to work in chaos and fast moving environment within the bank with entrepreneurial mind-set
• Good to have - Marketing exposure & sales channel management This is a Public document.
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