Manager - Retail Franchisee Operations

13 hours ago


India Vodafone Idea Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year


Role



Franchisee Lead Retail



Job Level/ Designation



M1 /Manager



Function / Department



Retail



Location



Job Purpose



Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.



Key Result Areas/Accountabilities



  1. Franchisee handling
  2. Sales acquisition (in bound and out bound)
  3. Customer Service
  4. People management
  5. Franchisee profitability
  6. HSW


Core Competencies, Knowledge, Experience



  1. Channel handling skill
  2. Good communication and convincing skills
  3. Customer handling
  4. Outbound sales handling skills
  5. Team handling skills
  6. Decision making and delivering results


Must have technical / professional qualifications



  1. Graduate


Years of Experience



  1. 4-6 years on role experience
  2. 1-2 years channel handling experience


Preferred Industries



  1. Telecom
  2. FMCG
  3. Insurance



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