Receptionist

3 days ago

Durg, Chhattisgarh, India GISA ADVISORY PRIVATE LIMITED Full time ₹ 90,000 - ₹ 1,80,000 per year

Job Summary

We are seeking a friendly, organized, and customer-focused Receptionist to join our insurance agency. The ideal candidate will be the first point of contact for clients, providing excellent customer service while handling front-desk operations efficiently. This role requires strong communication skills, professionalism, and the ability to multitask in a fast-paced environment.

Key Responsibilities

  • Greet and welcome clients and visitors in a professional and polite manner
  • Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate department/person
  • Schedule client appointments and maintain appointment calendars
  • Assist clients with basic information regarding insurance plans, policy status, document requirements, and claim procedures
  • Manage front-desk activities including mail handling, documentation, and filing
  • Maintain a clean and organized reception area
  • Assist the agency team with administrative tasks such as data entry, scanning, and updating customer records
  • Coordinate with insurance agents for follow-ups and client communications
  • Handle walk-in customers and guide them as needed
  • Maintain confidentiality and adhere to all company policies and regulatory guidelines

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹15,000.00 per month

Work Location: In person

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