Associate Customer Enginee, EcoLearn
7 days ago
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience delivering technical presentations and solving customer issues.
- Collaborate with product teams to improve user experience.
Preferred qualifications:
- Experience with one or more programming languages.
- Experience with software development lifecycle.
About the job
Join EcoLearn as a Customer Experience Associate to ensure learners have a seamless experience. You'll engage with users, resolve issues, and provide feedback to improve our platform. This role offers exposure to educational technology and user experience enhancement.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Provide feedback to enhance product usability.
Hiring Process
- Resume Review
- ENGST Exam
- Online Assessment (OA)
- 1–2 Interviews
- Offer Letter
Each stage is evaluated by our human hiring panel for a thorough and equitable selection process
Job Type: Full-time
Pay: ₹700, ₹900,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Work from home
Work Location: Remote
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