CRM (Real Estate exp must)

4 days ago

Delhi, Delhi, India Propkarmaa Private Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Title: Customer Relationship Manager (Real Estate)
Company:
PROPKARMAA PVT. LTD.

Location:
Sector 142, Noida

Experience Required:
1–3 Years (Real Estate experience mandatory)

Working Mode:
Work From Office

Working Days:
6 Days

Salary:
Competitive + High Incentives

About PROPKARMAA
PROPKARMAA is a rapidly growing real estate organization known for delivering transparent, trustworthy, and customer-centric property solutions. We believe in building long-term relationships and offering a seamless experience to every homebuyer.

Role Overview
We are seeking a proactive and client-focused
Customer Relationship Manager (CRM)
who can manage client interactions, coordinate site visits, ensure timely follow-ups, and provide exceptional service throughout the pre-sales and post-sales journey.

Key Responsibilities

  • Manage inbound and outbound client queries related to ongoing PROPKARMAA projects.
  • Understand customer requirements and recommend suitable property options.
  • Schedule, coordinate, and follow up on site visits.
  • Maintain accurate client data and follow-up records in the CRM system.
  • Assist clients throughout booking, documentation, and post-sales processes.
  • Build strong relationships to generate referrals and repeat clients.
  • Collaborate with sales, operations, and documentation teams to ensure smooth client servicing.
  • Resolve client concerns and ensure high levels of customer satisfaction.

Requirements

  • 1–3 years of experience in Real Estate (mandatory).
  • Excellent verbal and written communication skills.
  • Strong follow-up ability and customer-handling skills.
  • Good understanding of real estate projects, market trends, and customer expectations.
  • Ability to multitask and manage multiple client interactions simultaneously.
  • Pleasant personality and customer-first approach.
  • Experience with CRM software is an added advantage.

What We Offer

  • Professional, supportive, and growth-oriented work environment.
  • Attractive incentive structure.
  • Opportunity to work closely with an energetic and expanding team.
  • Career advancement opportunities within PROPKARMAA.

Skills: post-sales,sales,crm,real estate,customer,documentation

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