IT Support
1 week ago
Job Category:
IT/ Data & Digital
Job Tenure:
Full Time Permanent
Job Location:
Wellington
About Us
Formed in 1941, Te Whānau Tupu Ngātahi o Aotearoa – Playcentre Aotearoa is a licenced early childhood education provider and charitable trust. Committed to honouring Te Tiriti o Waitangi and celebrating people's uniqueness, with a philosophy of empowering 'parents as first educators'. Playcentre seeks to empower whānau and tamariki to work, play, learn and grow together, and today has over 400 centres nationwide.
About The Role
Reporting to the Principal Advisor – Data & Digital, the IT Support provides frontline support to manage day-to-day queries, resolving or escalating where appropriate. Joining a small but mighty team, you'll be ready to get your creative problem solving into action. We're tackling complexity head-on: 400+ scenarios, and you'll help make them simpler, more efficient and consistent.
Duties Include, But Are Not Limited To
- Daily monitoring of the IT Support inbox, responding to or reallocating queries promptly
- Maintain positive working relationships with vendors and liaise with them to achieve required services and technology supplies
- Manage the prompt distribution and collection of IT equipment and phones for staff and maintain a register of all IT equipment
- Identify and escalate technical issues where appropriate
About You
The ideal candidate will have relevant and recent IT Support experience, with a 'can-do' attitude and eagerness to learn, along with the following:
- Excellent time management and ability to manage conflicting priorities
- Experience troubleshooting computer, internet connection and communications issues
- Autonomous, resourceful, and innovative, and able to work within a team
- An understanding of Microsoft SharePoint and Teams would be advantageous
- Confident in use of IT and experience in using Microsoft Windows and Office 365, especially Excel
- Proven relationship management skills across a range of stakeholders
- Excellent analytical and problem-solving skills
- Excellent communication skills, both oral and written
Benefits
- Permanent, full-time work – 40 hours per week
- Opportunities to develop your career in a supportive team environment
- Opportunities to be involved with designing and implementing a roadmap that transforms the way we deliver ECE services in the not-for-profit sector
- Nearly 85 years strong, and still shaping the future for tamariki. Join our high trust team and be part of our next chapter
How To Apply (Playcentre Website)
Applicants for this position should have NZ residency or a valid NZ work visa.
Applications will close no later than Sunday 7 December 2025, however applications will be reviewed upon receipt and
interviews may take place prior to this date.
Click the "
Apply Now"
button below to submit your application.If you have any questions or would like more information about the role, please contact us at , using "
IT Support"
in the subject line.
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