Manager - Customer Care
4 days ago
Nova IVF Fertility (A unit of Rhea Healthcare Pvt Ltd ) is looking for Manager Customer Care for Vijayawada Loaction:
Qualification: Any Degree
Experience : 3 to 5yrs in relavent field (Females Only)
Vacancies : 1
Location: Vijayawada
Job description:
To be comprehensively aware of all the procedures & prices relating to IVF treatment.
To effectively communicate and convey to the patients about Nova USPs.
To convince the patients on the ability of Nova's science, transparency and ethics.
To follow up with IVF advised patients to ensure that they take up procedures with Nova.
To be a part and analyse & present the data on Happiness Index and the related work to the CM in the Centre Meetings.
To ensure that the patient gets the right information, support and advice on the procedure to be taken.
To measure and achieve the effectiveness of goals set from time to time by the Management.
To maintain patient focus and answering to their enquiries by using the SOPs.
To provide capacity building, handholding and mentoring support to other Customer Care Managers as and when required.
To ensure availability of potential IVF Patients during the Circle of Hope program in coordination with the psychological counsellors.
To make sure that the Medics is been used on real time basis at the centers and input all the required data.
To contribute towards knowledge sharing and cross learning which will help in increasing the domain knowledge as well as contribute towards performance.
Job Type: Full-time
Pay: ₹350, ₹500,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
-
Customer Care Executive
1 week ago
Kirti Nagar, Delhi, Delhi, India Luxury care Full time**Customer Care Executive** I **Females only** I **Excellent communication skills** **LUXURYCARE (Automobile workshop)** - Moti Nagar, Delhi I Immediate Joiner **Daily Task -** - Regular calls to enquiries - Contacting existing customers for service reminders - Managing data and CRM portal **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: -...
-
Customer Care Representative
1 week ago
Vijayawada, Andhra Pradesh, India V.G EARTHING Full time**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...
-
Customer care executive
2 weeks ago
Vijayawada, India Domestic cluster enterprise Full timecustomer care officer, also known as a customer service officer, is a key role in a business that acts as the primary point of contact between the company and its customers. Their responsibilities include: Handling inquiries: Responding to customer questions and concerns by phone, email, or other channels Resolving complaints: Addressing customer complaints...
-
Customer Care Executive @ Vijayawada
1 week ago
Labbipet, Vijayawada, Andhra Pradesh, India MITHRA AUTO AGENCIES PVT LTD Full time ₹ 87,000 - ₹ 1,20,000 per yearPosition: Customer Care ExecutiveLocation: Vijayawada & MachilipatnamExperience: 0-1 year(Both freshers and experienced candidates can apply)Education: IntermediateRoles & Responsibilities:Interacting with customers through direct calls.Taking customers appointments.Acquiring and retaining contact information.Requirements:only female candidates need to...
-
Customer Care Executive
6 days ago
Vijayawada, Andhra Pradesh, India Navrelia Foods Private Limited Full time**Job Role and Responsibilities** - Clearly communicate and share appropriate product USP, Value proposition and attributes to new customers - Follow up with existing customers to gather and document their feedback in excel sheets and internal company database - Create invoices on software and process customer orders **Job Requirements** - Proficient in...
-
Customer Care Executive
4 days ago
Labbipet, Vijayawada, Andhra Pradesh, India MITHRA AUTO AGENCIES PVT LTD Full time**Position**: Customer Care Executive **Location**: Vijayawada, Khammam **Experience**: 0-2 years (Both fresher’s and experience can apply) **Education**: Minimum Degree **Roles & Responsibilities**: 1. Interacting with customers through direct calls. 2. Taking customers appointments. 3. Acquiring and retaining contact...
-
Customer Service Executive
2 weeks ago
Vijayawada, Andhra Pradesh, India EDMIUM Full timeOutbound calls - To explain our products and services to customers - Resolving queries and issues related to the universities and courses. - Proficient in both verbal and written communication skills. - Capable of efficiently managing multiple critical tasks. - Strong communication abilities, with prior experience in customer care within any service-oriented...
-
Customer care executive
2 weeks ago
Vijayawada, India Domestic cluster enterprise Full timeBPO stands for business process outsourcing, which is a broader term that includes customer-facing and behind-the-scenes tasks like accounting, HR, marketing, and sales. Call centers, on the other hand, primarily focus on customer communication and support. Some job requirements for a call center BPO executive include: 12th pass, Basic computer knowledge,...
-
Customer Care Executive
4 days ago
Chittoor, Andhra Pradesh, India One clickk solution Full timeWe are hiring for customer care executive role for Bangalore location of 5 process Roles and Responsibilities: - Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. - Understanding key customer individual needs and...
-
Territory Sales Manager
1 week ago
Auto Nagar, Vijayawada, Andhra Pradesh, India STARK ENTERPRISES Full time ₹ 3,60,000 - ₹ 4,20,000 per yearThe Territory Sales Manager is responsible for driving sales growth and market share within the assigned territory. This role involves managing channel partners/distributors, developing new business opportunities, achieving sales targets, and ensuring strong customer relationships. The ideal candidate should have a deep understanding of local markets,...