Senior QA Engineer

The QA Automation Engineer will be responsible for supporting the design of automated tests to validate the functionality of various enterprise and customer facing web, mobile, and business applications. The environment is fast paced and time to market of applications is critical to the success of the organization. The QA Automation Engineer is responsible for selection of appropriate testing automation tools and methodologies that best fits each use case. The engineer will bring a QA mind-set while using best practices to create initial test designs, write scripts, install the automation testing protocols, and report the results on a daily basis.

This position will be part of a dynamic team that is dedicated to delivering applications for high-quality, on-time software releases leveraging best-of-breed agile and DevOps practices with a focus on how to enable the operations of those applications through a combination of infrastructure solutioning, continuous delivery & integration, and efficient system sustainment planning.

The QA Automation Engineer will be a part of various product-centric teams and develop best practices for automated testing, debugging, and monitoring. The engineer will support the overall QA workstream (consisting of both manual and automated testing) and take direction from various engineering leaders including Directors, VPs, and Architects

ROLE AND RESPONSIBILITIES

·       Contribute to system testing, integration testing, regression testing, and stress testing efforts of major business critical platforms

·       Advise software engineers on Testing Automation best practices

·       Develop and execute automated test scripts in multiple environments and troubleshoot the issues

·       Monitor and track the reports using a reporting tool

·       Creating, enhancing, debugging, monitoring, and troubleshooting regression test cases

·       Develop and continuously improve automated tests as new system features and enhancements are implemented

·       Assist functional testing end-to-end coverage as needed with a thorough understanding of all the systems

·       The candidate should have a strong understanding of agile software development and how that impacts the operations of software; and must participate in strategy discussion with all levels of management and business sponsors.

·       A deep background in system integration & service-oriented architecture is required. Experience working on mobile and responsive web development is preferred.

·       Log, track, and manage issues, bugs, and enhancement/ features requests logged in JIRA

·       Participate in software release and post-release activities, including developing designs for proof of concepts.

·       Capture, mitigate and /or escalate risks & issues in a timely fashion

·       Write and/or review deliverables, solution blueprints, and architecture documentation

QUALIFICATIONS AND TECHNICAL SKILLSETS:

·       BS in Computer Science, or equivalent combination of education/experience; advanced degree preferred

· years' experience as a Testing/QA Automation Engineer

·       Experience in API Testing with Postman / Playwright

o   Good exposure to RESTful Web Services, SOAP, XML, and JSON integrations

o   Good understanding of HTTP methods

·       Experience with Salesforce integration testing is mandatory

o   Experience with any or all of Salesforce – Sales, Service, Marketing or Experience clouds

o   Functional UI testing

o   Vulnerability testing of Salesforce updates, configuration changes, or customizations

o   End-to-end testing of integrations with Salesforce

·       Knowledge of Cloud-based testing preferably AWS

o   Good understanding of basic cloud services

o   Good understanding of typical multi-tier architectures: web servers, caching, application servers, load balancers, and storage

o   Understanding of Relational databases, NoSQL databases, and Storage solutions for both structured and non-structured data

o   Knowledge of message queuing, and serverless architecture concepts

·       Release management

o   Good understanding of Source code repos, Branching strategy, DevOps and CICD pipelines

o   Ability to build and deploy the code in test environments

·       Ability to perform Manual testing with gradual progression towards complete Automation

·       Working knowledge of one or more high-level programming languages (Java, PHP, Ruby, Python, etc.) with strong scripting skillset

·       Experience in smoke, sanity, regression load and performance testing

·       Expertise with scalable web technologies such as – good to have

·       Expertise with current software design principles and concepts

·       Good to have NoSQL databases and relational databases

·       Exceptional problem solving, analysis, design, and testing skills

·       Mobile platform development experience a plus

·       Strong communication skills (both verbal and written) and ability to communicate effectively with business owners

·       Experience with entire software development lifecycle (Agile, SDLC, Iterative)

·       Proven experience with integrated systems required

·       Experience with software and database performance tuning

·       Flexibility and positive attitude to achieve tight deadlines

·       Business Acumen - rapidly adapt and respond to changes in environment and priorities

Ability to work creatively, propose ideas and contribute to working groups