Application Support Engineer

1 day ago


Gurgaon, Haryana, India MSM Global Education Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

Application Support Engineer

Location: Gurugram (Onsite)

Experience: 2-3 Years

About the Role

Looking for an Application Support Engineer with ITIL experience and production support exposure.

Key Responsibilities

  • Provide L1/L2 application support in a 247 environment.
  • Troubleshoot incidents using monitoring tools.
  • Work with JIRA, ServiceNow for ticket management.
  • Follow ITIL processes and prepare support documentation.

Required Skills

  • JIRA, ServiceNow
  • ITIL framework
  • Production support
  • Basic SQL & Linux


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