Application Support Engineer
1 day ago
Application Support Engineer
Location: Gurugram (Onsite)
Experience: 2-3 Years
About the Role
Looking for an Application Support Engineer with ITIL experience and production support exposure.
Key Responsibilities
- Provide L1/L2 application support in a 247 environment.
- Troubleshoot incidents using monitoring tools.
- Work with JIRA, ServiceNow for ticket management.
- Follow ITIL processes and prepare support documentation.
Required Skills
- JIRA, ServiceNow
- ITIL framework
- Production support
- Basic SQL & Linux
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