Customer Service Manager

1 day ago

Bengaluru, Karnataka, India SKUPREME Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

Skupreme automates operations for brands, warehouses, and commerce by leveraging innovative technology. With features like intelligent order routing, real-time catalog and inventory synchronization, and native label generation, Skupreme enables businesses to scale efficiently. Its solutions are designed to optimize workflows, reduce operational costs, and streamline processes for growth and efficiency.

Role Description

This is a full-time remote role for a Customer Service Manager. The Customer Service Manager will oversee customer service operations, manage support teams, and ensure customer satisfaction. Key responsibilities include addressing customer inquiries, resolving issues, monitoring service performance, and implementing strategies to enhance customer experience. Analytical tasks and collaboration with other teams will also be key aspects of this role.

Qualifications

  • Proficiency in Customer Satisfaction and Customer Support management to ensure positive client experiences
  • Strong expertise in Customer Service Management for overseeing and improving service teams
  • Analytical skills for identifying trends, measuring service performance, and implementing improvements
  • Excellent communication skills for engaging with customers and coordinating with internal teams
  • Proven leadership experience in managing customer service teams is a plus
  • Ability to work independently, remotely, and in a fast-paced environment
  • Familiarity with customer relationship management (CRM) tools is advantageous

  • Customer Service

    2 weeks ago

    Bengaluru, Karnataka, India Apogee Service Pvt. Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Process - Customer ServiceQualification - GraduationFreshers & Experience both can applyLanguage - English + Hindi should be excellent.6 days working & Sunday off.Shift - 9am to 6pmVersant - above 5Immediate joiner required.Job Types: Full-time, PermanentPay: ₹20, ₹25,000.00 per monthWork Location: In person

  • Manager, Customer Service

    3 days ago

    Bengaluru, Karnataka, India myGwork - LGBTQ+ Business Community Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAs a Customer Service Manager, you will be responsible for the customer service...

  • Customer Service Manager

    1 week ago

    Bengaluru, Karnataka, India Futurehook Private Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Relationship ManagerLocation: Bengaluru, KarnatakaExperience: 2- 5 yearsEmployment Type: Full-timeJob Summary:We are looking for a proactive and customer-focused Customer Relationship Manager to oversee customer interactions, ensure satisfaction, and drive service excellence. The ideal candidate will act as the main point of contact for...

  • Customer Service Manager

    2 weeks ago

    Bengaluru, Karnataka, India Reliance Retail Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilities: :As the Lead of Customer Service, the associate plays a crucial role in ensuring customer satisfaction and loyalty, which are vital for repeat business and brand reputation in a competitive market. This role involves leading, mentoring, and coaching a team of customer service representatives, handling escalated inquiries, and...

  • Custom Service Manager

    1 week ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise | HPE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Custom Service ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they...

  • Custom Service Manager

    1 week ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Custom Service ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they...

  • Customer Service

    1 week ago

    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionAl Fahad Enterprises is a diversified business organization involved in multiple sectors, including Tour & Travels, Organic Products, and various other services. The company focuses on delivering high-quality solutions to meet the needs of its customers. With a strong commitment to excellence, Al Fahad Enterprises aims to maintain lasting...

  • Custom Service Manager

    1 day ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Custom Service ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they...

  • Assistant Customer Service Manager

    1 day ago

    Bengaluru, Karnataka, India VST Tillers Tractors Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionVST Tillers Tractors Ltd. is India's No.1 brand in Power Tillers and a leader in Power Tiller and 4WD Compact Tractors. Recognized for driving modern farm mechanization, VST offers a comprehensive range of tractors, advanced implements, and smart farm machinery. The company is committed to enhancing agricultural productivity through...

  • Customer Service

    6 days ago

    Bengaluru, Karnataka, India Aakash Management Consultancy Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Data Analysis and Reporting: Generate regular reports on customer service metrics, analyze sales and service data to identify trends or gaps, and prepare dashboards to support decision-making. (SAP, Excel, etc.) and support Required Candidate profileCustomer Service Support. Order Management, Internal Communication,Documentation Logistics Coordination...