Accounts Receivable Information Processing Specialist

1 day ago


Kolkata, West Bengal, India Tata Consultancy Services (TCS) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Accounts Receivable Information Processing Specialist

Role Name: Accounts Receivable Clerk (OTC)

Overall Experience: 1-5 Years

Location: Kolkata

Role Purpose:

The purpose of the role is to ensure that customer advocated outcomes and operational excellence is delivered across all cases and invoices are allocated with correct receipts or post on account against debtor.

The purpose of the role is also to ensure that billings are raised on time to all customer as per the agreed payment terms and limits and ensure those are paid on time with correct remittance been received

Key Accountabilities:

Cash application and allocation in customer account.

Raising bills in Oracle

Managing customer master data

Collection and credit management and dunning, write-off

Processing JE in GL/SL/Control account

Accuracy and adhere to the SOP

Technical Capabilities / Skills:

Technical Descriptors:

Systems

Develop a moderate level of proficiency in the following systems:

MS Office suite.

Knowledge of Oracle (Accounts and Finance module)

VNA & Language

Have fluency in reading, writing, and speaking English.

Can interact with customers in a professional, courteous manner

Soft skills:

Shows genuine empathy to customers experiencing connection difficulties.

Ability to handle difficult customer conversations and work under pressure.

Actively identifies customer cues and responds appropriately.

Able to communicate effectively across a group with diverse backgrounds.

High energy, self-motivation with a high degree of accountability

Analytical skills:

Strong analytical skills

Observant to system issues /new situations / etc

Organisational skills:

Time management

Takes ownership of work allocated.

Works well under pressure to meet SLAs and deadlines.

High level written communication skills to interact with key stakeholders

Business acumen

4-6 years of experience in Order to Cash (O2C)

Other Requirements

Candidate should be ready to work in NEW ZEALAND shift.

Should possess positive attitude to support the business.

Should be flexible for working hours.

Advance excel knowledge is preferable.

5 days' work from office is mandatory

Location

Kolkata

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

382814

Desired Skills

F-Accounts Receivable | Finance and Accounting

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE



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