Accounts Receivable Information Processing Specialist
1 day ago
Accounts Receivable Information Processing Specialist
Role Name: Accounts Receivable Clerk (OTC)
Overall Experience: 1-5 Years
Location: Kolkata
Role Purpose:
The purpose of the role is to ensure that customer advocated outcomes and operational excellence is delivered across all cases and invoices are allocated with correct receipts or post on account against debtor.
The purpose of the role is also to ensure that billings are raised on time to all customer as per the agreed payment terms and limits and ensure those are paid on time with correct remittance been received
Key Accountabilities:
Cash application and allocation in customer account.
Raising bills in Oracle
Managing customer master data
Collection and credit management and dunning, write-off
Processing JE in GL/SL/Control account
Accuracy and adhere to the SOP
Technical Capabilities / Skills:
Technical Descriptors:
Systems
Develop a moderate level of proficiency in the following systems:
MS Office suite.
Knowledge of Oracle (Accounts and Finance module)
VNA & Language
Have fluency in reading, writing, and speaking English.
Can interact with customers in a professional, courteous manner
Soft skills:
Shows genuine empathy to customers experiencing connection difficulties.
Ability to handle difficult customer conversations and work under pressure.
Actively identifies customer cues and responds appropriately.
Able to communicate effectively across a group with diverse backgrounds.
High energy, self-motivation with a high degree of accountability
Analytical skills:
Strong analytical skills
Observant to system issues /new situations / etc
Organisational skills:
Time management
Takes ownership of work allocated.
Works well under pressure to meet SLAs and deadlines.
High level written communication skills to interact with key stakeholders
Business acumen
4-6 years of experience in Order to Cash (O2C)
Other Requirements
Candidate should be ready to work in NEW ZEALAND shift.
Should possess positive attitude to support the business.
Should be flexible for working hours.
Advance excel knowledge is preferable.
5 days' work from office is mandatory
Location
Kolkata
Job Function
BUSINESS PROCESS SERVICES
Role
Executive
Job Id
382814
Desired Skills
F-Accounts Receivable | Finance and Accounting
Desired Candidate Profile
Qualifications : BACHELOR OF COMMERCE
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