Female Front Desk Receptionist

1 day ago

Gurgaon, Haryana, India FitClub Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Job Description:

Job Title: Customer Service Representative (Female)

Location: FitClub, Gurgaon Golf Course Road

Industry: Fitness & Wellness

About FitClub

FitClub is one of Gurgaon's premium fitness destinations, offering world-class facilities, expert trainers, and a customer-focused experience. We are looking for a dynamic and customer-oriented female professional to join our front-line team.

Key Responsibilities

  • Greet and welcome members and guests with professionalism and warmth.
  • Handle member inquiries, concerns, and requests promptly and effectively.
  • Assist with membership queries, renewals, and service-related information.
  • Maintain accurate records of customer interactions and feedback.
  • Ensure smooth coordination between members and internal teams (trainers, sales, and operations).
  • Support in handling front desk operations, scheduling, and daily reporting.
  • Uphold FitClub's service standards by creating a positive and engaging member experience.

Requirements

  • Female candidates only.
  • Graduate or pursuing graduation.
  • 1–3 years of experience in customer service, hospitality, aviation, or a similar industry preferred.
  • Strong communication and interpersonal skills.
  • Presentable, confident, and customer-focused.
  • Ability to multitask and handle responsibilities with efficiency.

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Application Question(s):

  • Current salary?

Location:

  • Gurugram, Haryana (Required)

Work Location: In person

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