General Manager

4 days ago


Mowa Raipur Chhattisgarh, India Benchmark one Full time ₹ 80,00,000 - ₹ 1,00,00,000 per year

Position: General Manager-Service

Experience-5-10 Years(minimum 3 year Experience with TATA Motors Commercial Vehicle)

Salary-upto 8.5 LPA

Location: Raipur,Chhattisgarh

Responsibilities:

  • Oversee day-to-day functioning of the workshop including service, repairs, bodyshop, and electrical/mechanical departments.
  • Implement training and skill development programs for workshop staff.
  • Track KPIs such as revenue, labour utilization, customer satisfaction, TAT (Turnaround Time), and repeat repairs.
  • Handle escalated customer complaints and ensure long-term relationship building.
  • Prepare MIS reports for management review and ensure profitability of workshop operations.
  • Maintain quality, safety, and housekeeping standards.
  • Handle customer concerns and ensure satisfaction.
  • Prepare and review workshop performance reports.
  • Ensure effective job allocation, scheduling, and timely completion of service/repair work.

Requirements:

  • Diploma/Degree in Automobile or Mechanical Engineering.
  • Strong leadership, technical, and communication skills.
  • Knowledge of Tata Motors DMS/CRM systems is an advantage

Job Type: Full-time

Pay: ₹40, ₹70,000.00 per month

Work Location: In person


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