Business Development Manager
2 weeks ago
1. Strategic Marketing & Planning
- Develop annual and quarterly marketing strategies aligned with business goals.
- Design and execute campaigns for festivals, wedding seasons, product launches, and promotions.
- Conduct market research to identify customer preferences, competitor activities, and emerging jewellery trends.
- Manage marketing budgets, ensuring cost-effective execution of campaigns.
2. Brand Management
- Maintain and enhance the premium brand image of Dhamu Chettiar Nagai Maaligai.
- Ensure consistency in brand messaging, visual identity, and customer experience across all platforms.
- Build strong customer loyalty through storytelling, heritage-based branding, and trust-driven campaigns.
3. Retail & Traditional Marketing
- Plan in-store promotional activities, visual merchandising, and showroom events.
- Collaborate with sales teams to design festive and seasonal offers.
- Handle local advertising (print media, outdoor hoardings, FM radio, theatre ads, and partnerships with wedding planners).
- Organize jewellery exhibitions, roadshows, and CSR events to increase footfall.
4. Digital Marketing (Detailed Focus)
- Website & SEO: Manage the official website, update collections, optimize product descriptions, and ensure search engine visibility.
- Social Media Marketing: Create engaging content for Facebook, Instagram, YouTube, and emerging platforms (e.g., Reels, Shorts). Plan festive campaigns, contests, and influencer collaborations.
- Paid Ads: Run targeted ads on Google Ads, Facebook/Instagram Ads, and YouTube to attract potential buyers.
- Content Marketing: Curate blogs, customer stories, jewellery care tips, and video content showcasing craftsmanship.
- Email & WhatsApp Marketing: Build and manage customer databases, send newsletters, personalized offers, and festive greetings.
- E-commerce & Online Sales: Coordinate with online jewellery platforms or in-house e-commerce portals to increase digital sales.
- Analytics & Insights: Track campaign performance using Google Analytics, Meta Business Suite, etc., and optimize based on ROI.
5. Customer Engagement & CRM
- Enhance customer relationship programs through loyalty cards, referral bonuses, and VIP privileges.
- Conduct surveys and feedback sessions to improve service quality.
- Develop digital loyalty programs to engage repeat customers.
6. Team Management & Coordination
- Lead the marketing team, vendors, photographers, graphic designers, and digital partners.
- Train showroom staff on new campaigns, promotions, and digital engagement techniques.
- Coordinate with jewellery designers, production, and sales teams for product promotions.
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