Corporate Communication Senior Manager
1 day ago
Senior Manager - Corporate Communication - Global Service Centre
Key Role Responsibilities:Strategic Communication & Partnering Serve as the primary communications advisor to GSC leadership, ensuring strategicalignment of internal messages with business priorities. Partner with the global Communications CoE to cascade corporate strategies andinitiatives tailored for the GSC audience. Support leaders in crafting impactful presentations, messages, and speeches for internaland external forums.Internal Communications & Storytelling Develop and execute a robust GSC Communications Plan covering business updates,success stories, events, milestones, and recognition. Lead storytelling that highlights value creation, customer insights, innovation, and peopleimpact. Manage channels (intranet, newsletters, leadership blogs, Yammer/Teams, digital screens)for maximum engagement and consistency.Employer Branding & EVP Activation Partner with HR and global branding teams to strengthen the Employer Value Proposition(EVP) in the GSC context. Create campaigns and initiatives that position the GSC as an employer of choice. Lead visibility of GSC's achievements in global platforms, external publications, and awardnominations. Anchor and manage GSC-wide events, leadership conferences, cultural celebrations Support external engagement through GSC forums, thought-leadership panels, industryrecognitions and community outreach.Measurement & Continuous Improvement Own the communication budget for GSC & deployment strategy Monitor communication effectiveness using analytics, feedback, and engagement metrics. Continuously enhance formats, channels, and content based on audience insights. Develop, performance manage vendors / partners driving meaningful outcomes & costeffectiveness to reflect value creationSkills & Competencies: Exceptional verbal and written communication skills, story boarding skills. Strategic thinking with strong hands-on execution capability. Ability to manage multiple priorities in a fast-paced, matrixed environment. High cultural awareness and sensitivity in a global context. Proficiency in digital communications platformsEducation & Qualifications: Bachelor's/Master's degree in Communications, Public Relations, Journalism, or related field. 8–12 years' experience in internal communications, preferably in a global organization /shared services / GSC setup. Proven track record in leadership communications, employer branding, and changecommunications. Strong skills in storytelling, content creation, and multi-channel campaign management. Comfort in partnering with senior executives and influencing without direct authority Seasoned network of vendor partners / content creation providers in Communications space Experience in external forums participation and engagement Experience LevelSenior Level-
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