Service Desk Engineer trainee

1 day ago

Mumbai, Maharashtra, India Cloud Counselage Full time ₹ 2,00,000 - ₹ 6,00,000 per year


TO GET TIMELY UPDATES ON JOB OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY @ (4L+ MEMBERS FROM 35+ COUNTRIES) 

Job Overview: 

As a Service Desk Trainee, you will gain structured training on IT support operations. You will assist in providing first-level technical support to users, managing hardware, software, and network-related issues, while learning to solve common IT challenges.

What's for the Candidate:

  • Structured learning experience in IT support and service desk operations. 
  • Exposure to real-world IT issues and troubleshooting methodologies. 
  • Mentorship from senior engineers and support professionals.
  • Opportunity to develop foundational IT knowledge and technical skills.

Key Responsibilities: 

  • Respond to service desk tickets, troubleshooting software, hardware, and network problems. 
  • Learn to prioritize and resolve common IT issues such as printer errors, connectivity problems, and software installation issues.
  • Help with setting up workstations, laptops, and other peripherals.
  • Assist in monitoring and managing basic network operations.
  • Document incidents and resolutions in the service desk system and ensure user satisfaction with timely responses. 

Requirements: 

  • Basic knowledge of operating systems (Windows, Mac OS) and common software. 
  • Familiarity with networking concepts such as IP addressing, DNS, and DHCP. 
  • Strong communication and customer service skills. 
  • Eagerness to learn and develop technical problem-solving abilities. 
  • A degree In progress in computer science, IT, or a related field.

Job Location: Remote/Hybrid/In-Office

Note: To accomplish our vision, our Flagship Event 'IAC VISION 2030' would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC).

By submitting your application you accept the Terms and Conditions.


  • IT Service Desk Engineer

    2 weeks ago

    Mumbai, Maharashtra, India Perinial Softech Pvt ltd Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    Job description:Experience – 6 months to 1 year.Good-to-Have:An ITIL V4 / V3 Foundation qualification is preferable but not essentialKnowledge of ITIL Processes – Incident, Service ManagementProject management experienceKnowledge of cloud-telephony tools from reporting perspectiveResponsibilities:Analysing and evaluating software and IT systemsAnswering...

  • Service Desk Engineer

    2 weeks ago

    Navi Mumbai, Maharashtra, India Intertec Softwares Pvt Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title : Service Desk EngineerExperience : 3 to 5 yearsCertification : ITIL Foundation, MCSE, CCNA, CompTIA A+, CompTIA N+, Azure or any Cloud/Technology related certificatesResponsibilities :Serve as the first line of support for end-user technical issues via phone, email, or ticketing system. Troubleshoot and resolve issues related to Office 365...

  • Service Desk Engineer

    1 week ago

    Mumbai, Maharashtra, India TalentBridge Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Shift - Rotational Shift (Morning, Afternoon, Evening)Job Description:Position Overview: The service desk engineer is primarily responsible for managing tickets, incidents, and service requests, as well as user communication. The concerned professional will rely on various IT service management (ITSM) tools to get the work done. Will be required to...

  • Front Desk Operator

    1 day ago

    Mumbai, Maharashtra, India Steel O fab Engineer Full time ₹ 1,80,000 - ₹ 2,20,000 per year

    The Front Desk Operator serves as the first point of contact for visitors, clients, and guests. This position is responsible for ensuring a welcoming, efficient, and secure environment by managing a variety of administrative tasks and providing exceptional customer service. The ideal candidate will have excellent communication skills, a professional...

  • Engineer Trainee

    1 week ago

    Mumbai, Maharashtra, India Bridge Waves Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Requirement for Trainee engineer with Mechanical engineering Fresher can apply for

  • IT Service Desk

    7 days ago

    Mumbai, Maharashtra, India Neosoft Private Limited Full time ₹ 4,60,700 per year

    Service Desk -2 yrsLower parelJob Type: Full-timePay: ₹10, ₹38,225.39 per month

  • Trainee Engineer

    1 day ago

    Mumbai, Maharashtra, India -cb32-47f3-a909-844acc75e7a0 Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role & responsibilitieswe are looking for trainee engineer in civil department. Those who are interested in doing industrial projects can apply.

  • Service Desk L2 Analyst

    7 days ago

    Mumbai, Maharashtra, India WTW Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DescriptionThe Role:-Manage escalated tickets from Service Desk L1 and other support group.Performs advance troubleshooting and handles more complex issues or unresolved incidents/request.Records/tracks issue/request and confirm resolution prior to closure. Responses are not scripted and require extensive probing of callers for specific...

  • Service Desk L2 Analyst

    1 week ago

    Mumbai, Maharashtra, India WTW Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    DescriptionThe RolePlease enter the responsibilities of the role Manage escalated tickets from Service Desk L1 and other support group. Performs advance troubleshooting and handles more complex issues or unresolved incidents/request. Records/tracks issue/request and confirm resolution prior to closure. Responses are not scripted and require...

  • Service Desk Coordinator

    1 day ago

    Navi Mumbai, Maharashtra, India Excis Compliance ltd Full time ₹ 25,00,000 - ₹ 50,00,000 per year

    WE'RE HIRING FOR A SERVICE DESK COORDINATOR IN INDIAExcis is a global IT support leader, driven by innovation and collaboration. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day.Client in 190+ countries 6000+ Engineers 200+ Enterprise ClientsWe foster an open, friendly, and...