Restaurant Manager
1 day ago
Role Overview
The Restaurant Manager is responsible for leading all aspects of operations in a high-end, luxury dining environment. This role ensures exceptional guest experiences, operational excellence, team leadership, and adherence to the restaurant's service standards. The ideal candidate is polished, guest-focused, and able to maintain the elevated service expectations of a luxury brand.
Key Responsibilities1. Guest Experience & Service Excellence
- Ensure world-class hospitality and personalized service for every guest.
- Manage guest interactions, handle VIP guests, and resolve complaints promptly and professionally.
- Maintain service standards, ambiance, hygiene, and overall restaurant presentation.
2. Operations Management
- Oversee daily operations including reservations, table management, and service flow.
- Ensure compliance with food safety, hygiene, and statutory regulations.
- Monitor inventory levels, ordering, vendor coordination, and cost controls.
- Conduct regular restaurant walk-throughs to ensure readiness and upkeep.
3. Team Leadership & Training
- Lead, train, motivate, and mentor service staff, captains, and supervisors.
- Conduct regular briefings, performance evaluations, and skill development programs.
- Foster a positive work culture aligned with luxury hospitality standards.
4. Financial & Business Management
- Achieve revenue targets and monitor key performance metrics (average check value, covers, table turnover).
- Manage budgets, P&L statements, operating expenses, and labor costs.
- Plan and execute promotions, events, and special menus with culinary and marketing teams.
5. Coordination & Communication
- Collaborate closely with the Chef, Bar Manager, Marketing Team, and Senior Management.
- Ensure seamless coordination between kitchen, service, and bar operations.
- Represent the restaurant professionally in meetings, events, and brand initiatives.
Skills & Qualifications
- Bachelor's degree in Hospitality Management or related field (preferred).
- 5+ years of experience managing premium or fine-dining restaurants; luxury hotel experience is a plus.
- Excellent communication, interpersonal, and guest-handling skills.
- Strong leadership, problem-solving abilities, and attention to detail.
- Knowledge of fine-dining service, wine pairing, and global cuisines.
- Proficiency in POS systems, reservation software, and basic financial reporting.
Personal Attributes
- Impeccable grooming and professional demeanor.
- High emotional intelligence and a guest-centric mindset.
- Ability to work under pressure and manage high-demand periods.
- Passion for hospitality and consistent pursuit of excellence.
Compensation
Competitive salary package with performance incentives, service charges, and benefits as per company policy.
Job Types: Full-time, Permanent
Pay: Up to ₹80,000.00 per month
Work Location: In person
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