CRM Executive

4 hours ago

Coimbatore, Tamil Nadu, India e062c8f5-aa74-4127-b18d-fd8e3662c420 Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Urgent opening for CRM Executive- ZOHO with Good salary

Opening location: Near Hopes, Coimbatore

We are looking for a ZOHO CRM Support & Coordination Executive to manage internal CRM operations, handle user issues, and act as the primary bridge between end-users and the development/technical team. The role involves troubleshooting, training, coordinating upgrades, and ensuring smooth CRM usage across all departments.

Key Responsibilities1. ZOHO CRM User Support

  • Handle day-to-day CRM issues raised by internal users.
  • Troubleshoot errors and provide quick resolutions.
  • Assist employees in using ZOHO modules effectively (Leads, Deals, Tasks, Tickets, etc.).

2. Coordination with Developers / Vendors

  • Act as the communication bridge between users and the CRM development/implementation team.
  • Collect user requirements and share detailed inputs with developers.
  • Follow up for bug fixes, enhancements, and new module deployments.

3. CRM System Management

  • Support configuration, customization, workflows, and automation in ZOHO CRM.
  • Ensure smooth functioning of CRM modules and integrations.
  • Participate in testing, validation, and deployment of new features.

4. Data Accuracy & CRM Hygiene

  • Monitor correct data entry and rectify errors when required.
  • Manage imports, exports, backups, and data mapping.
  • Ensure consistency and accuracy across all CRM records.

5. User Training & Documentation

  • Train new and existing users on ZOHO CRM modules and updates.
  • Prepare SOPs, help guides, and CRM usage manuals.
  • Conduct refresher sessions when new features are rolled out.

6. Process Improvement & Reporting

  • Analyse CRM usage and suggest process improvements.
  • Create customized dashboards and reports for management.
  • Support automation, workflow optimization, and cross-department coordination.

7. Access Control & Compliance

  • Manage user profiles, permission sets, and access levels.
  • Ensure compliance with company data security standards.
  • Monitor CRM activity logs when needed.

Required Skills

  • Strong hands-on experience with ZOHO CRM (mandatory).
  • Knowledge of CRM modules, workflows, automation, and reporting.
  • Good troubleshooting skills and technical understanding.
  • Strong communication and coordination abilities.
  • Ability to work with sales, service, operations, and management teams.

Preferred Qualifications and Requirements

  • Any degree with IT/Software/Business background.
  • ZOHO CRM certification is an added advantage.
  • Experience in CRM support, software coordination, or implementation.
  • Looking local candidates (Near Hopes/Singanallur- Coimbatore)
  • Age limit upto 35

Selected candidates get spot joining offer

For more details contact HR Manager

Job Types: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Health insurance
  • Internet reimbursement
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • Are you local candidate (Near Hopes/Singanallur- Coimbatore) ?
  • Are you Imedidate joiner ?

Experience:

  • ZOHO Software : 2 years (Required)

Work Location: In person

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