Quality Head and ISO Coordinator

2 days ago


Coimbatore, Tamil Nadu, India 6a685153-0fdb-4a33-8801-1c502b9841c2 Full time ₹ 12,00,000 - ₹ 18,00,000 per year

Role & responsibilities

  • Establish and manage the Quality Management System (QMS) as per ISO standards (ISO 9001, ISO 14001, etc., as applicable).
  • Develop, implement, and update quality policies, procedures, and work instructions.
  • Conduct internal quality audits and coordinate external certification audits.
  • Train employees on quality standards, documentation, and process compliance.
  • Review and analyze customer complaints, rejections, and feedback; drive corrective and preventive actions (CAPA).
  • Ensure incoming, in-process, and final product inspection is carried out effectively.
  • Supervise Line Inspectors and Quality Inspectors to maintain inspection consistency.
  • Maintain all ISO-related documentation and ensure records are up to date.
  • Liaise with external auditors, customers, and suppliers regarding quality matters.
  • Implement continuous improvement initiatives (Kaizen, 5S, Lean practices).
  • Coordinate with Production, Maintenance, and Stores to ensure compliance with quality standards.
  • Prepare and submit management review reports on quality performance and KPIs.

Preferred candidate profile

  • Education: Diploma in Mechanical, Industrial, or Production Engineering (ISO Auditor certification preferred).
  • Experience: 7 to 10 years in quality assurance, with at least 35 years in a leadership role.
  • Strong knowledge of ISO standards, QMS implementation, and auditing practices.
  • Familiarity with tools like 7 QC Tools, FMEA, SPC, CAPA, and Root Cause Analysis.
  • Excellent documentation and reporting skills.
  • Leadership, team management, and training capabilities.
  • Strong problem-solving, analytical, and communication skills.

Key Performance Indicators (KPIs)

  • ISO Certification compliance and audit performance (no major non-conformities).
  • Reduction in customer complaints and product rejections.
  • Effectiveness of corrective and preventive actions (CAPA).
  • On-time completion of audits, reviews, and reports.
  • Training and awareness sessions conducted for employees.

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