It Support Engineer
5 days ago
Format NoJoyson/PUR/JD/10Rev. No.0
Job Description
Position NameSr.Executive/ ExecutivePosition Holders Name Job FamilyInformation TechnologyJob FunctionInformation TechnologyStake HoldersIT/Purchase / Engineering / BD /Production / SCMResult Area/ Tasks For The Position/ Main ResponsibilitiesRoles & Responsibility
- Desktop, Laptops, Printers & Projector System Support.
- Network Support (Local Area Network, Wide Area Network)
- Maintain & Monitoring Lease lines
- Support in Data Center maintenance & support.
- Support in Backup of all servers & database.
- CCTV Server and accessories and support.
- Processing of Bills of Vendors.
- Maintain and Monitoring ERP activity and support to Functional department.
- Monitoring Antivirus updating and support
Projects Responsibility
- Support in New Infrastructure installation
- Backup System & policy implementation
- Support in MES Implementation
- WMS ( Customer Shipping Function )
Key Performance Indicators
- 99% uptime for LAN/WAN/Servers & IT system/services.
- Project Completion on time
- Manage IT budget
- IT Compliance/Audit complete on time
- 0 Security Threat / Data Loss
- Adherence to IT policy
- Bill submission on time / ISP SLA.
CompetenceResults oriented
Teamwork
Communication & Time management
Decision Making
Customer Management
Education of the CandidateBCA/ Diploma Engineering in Computer Science or equivalent
Experience 6-7 Years
Other Requirements
Good oral & Written communication skills
Approved: Date:
Business Head Department Head
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